We are upgrading servers now and it should be resolved shortly.
Thanks for your patience. In future all support questions are to be directed to support@filedefend.com
All payments will be sent out. There have been PayPal delays. If you have any questions regarding payments send them to...
We are working on adding more payment methods, we will be using WebMoney and LiqPay.
Thanks for your patience.
If you have any questions we have support available 24/7 at support@filedefend.com
Upload (Remote,Flash, Web) is not down. The bandwidth is just being choked up by downloaders.
We have 1Gbps uplinks on all our fileservers but due to the massive volume of downloads starting every minute it is affecting uploads. I just tested an upload to the server and it uploads ok (100MB...
Remote from Rapidshare won't be possible until we do some rework. RS uses Https which can causes issues.
I am not going to get into the metrics of how a file sharing website works. But it clear you don't understand the pressure the site is currently under from downloads and uploads. By doing...
Yeah we understand that but at least for the next 24 hours you can upload more and faster. When we switch back it will be raining $$$ for you.
2 - 5 days.
These users can still use our service just need to register an account for free. There is a huge number of people wanting to upload. By having a little reduction in unregistered users it has increased Upload by 10x the speed.
This is not a permanent change.. this is only temporary.
Be happy...
We are doing some testing.
I have checked the backend.. it is set correctly. So unsure how you think this is happening. Please send some actual information and evidence to support@filedefend.com and we can resolve it for you.
Adding more methods today and tomorrow. We are trying to do it without impacting user experience.
Filesize download limit for free users is under review. Currently set at 500mb.
We are looking at adjusting when payments will occur. Either more frequently or less depending on when revenue...
We still have plenty funding to cover affiliates. We are implementing a new payment method in the next day or so. Payment day will be realigned to the day of the ad revenue payments.
Sorry for the inconvenience. We have rules and always need to make sure we comply for our own legal reasons.
There is no need to start calling names. What is 'living is a big liar' supposed to mean?
There is no problem that we cannot resolve - please submit a ticket via support@filedefend.com
If you mention the word scam/spam/lie once more I will be reporting and you will be out of luck trying to get support from us.
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