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You would have thought that cancelling my account with fileserve would have sorted everything out but just get on to google and you will find lots of unhappy ppl that have still had payments taken from their bank accounts after they had cancelled with fileserve. I ended up cancelling my debit...

Anyone tried this?: http://www.egatepay.com/fileserve.php

You shouldn't have to go through all of this just to cancel your account and besides, this action doesn't always stop the payments going out of your bank account. If you search google theres plenty of posts stating Fileserve continued to take payments even though they had closed accounts. You...

Hey chenlisi where did you send the 2 emails to? My previous post lists 2 email addys and also try this link and select credit card cancellation http://www.fileserve.com/contact-us.php Here is a post from Fileserve forums. Some dude gave me an email addy for Egate pay??? Quote from...

New Update OK then heres where we are up to. I initially attempted to cancel my membership by filling out the ticket here: http://www.fileserve.com/contact-us.php and of course had no reply. I have sent several e-mails to fileserve through the 2 addys i have: support@fileserve.com...

*Update* So I finally got a PM from RickyFS who informed me he can sort this out for me. Have passed my acc details to him to cancel my premium account. Will post results here when i know more. Also I registered @ fileserve forums (http://forum.fileserve.com) for guidance :facepalm...

You are correct dkp it is theft. Seems crazy that fileserve will get lots of bad press regarding this matter but they dont seem to care. Yes I will be going to my bank and if they will not stop these thieving scumbags taking my money then i will close my account with them and get new bank...

Im not complaining about the auto renewal (even though i didnt see it myself when registering) because it does actually state that when you register, so ppl cannot fault Fileserve for that. It just seems very suspicious that it is so difficult to stop payments. Well, you live and learn I...

Thanks augustusrome I will give that a try and report how I get on. I suppose I could report my Debit card lost and request a new one. The most annoying thing about all of this is that unless Fileserve sort this out for me, I will spend the next few weeks/months hitting every forum I can find to...

Apparantly your bank cannot stop payments. You need to contact Fileserve directly. This makes me very nervous as most people are lucky to get any sort of reply from them. Update - found another email addy support@fileserve.com so sent email to them. still no reply from the CONTACT US link on...

Sorry guys, should have mentioned that I paid with debit Card and not Paypal.

Aarrgghhh!!! I also signed up here as i wanted to cancel my Fileserve premium account. Its just madness this. Fileserve make it really difficult to cancel so they hope ppl get fed up and continue paying. Its disgusting. Of course there is not a link to cancel your account - that would be just...