Hi,
Please open a ticket and we can get this issued.
Thanks,
Danny
__________________
Added after 4 minutes:
Hi,
Sorry it was open for existing and new :)
Thanks,
Danny
Hi,
I am not sure what is causing this, I have asked the DC Tech's to look into it, I think it may be an issue with the RIPE block.
As soon as I have any info I will pass it on.
Thanks,
Danny
Hi,
Can I ask if it gives an error?
Thanks,
Danny
Hi,
I have replied to...
Hi,
I am afraid I am going to need the ticket reference so I can look into why we have not being getting back to you. Also can I ask if this was a VPS or SeedBox as you have posted on both.
Thanks,
Danny
Hi,
I can assure you we will be keeping to our 99.99% uptime.
Thanks,
Danny
Hi,
We have more support staff now so support are quicker to respond.
Thanks,
Danny
Hi,
Can I ask what happened, let me know if you have a ticket reference.
Thanks,
Danny
Hi,
Sorry about the last few days - if you do have any outstanding issues please let me know the ticket number on here and I can get it sorted.
Please note you need to log any new technical or sales questions for VPS @ HostLower.com
Thanks,
Danny
Hi,
Can I ask if you have a reference for this ticket, we don't have any that are 7 days overdue.
Thanks,
Danny
Hi,
Please open a ticket and I can add days on for the downtime :)
Danny
Hi,
Yes they are located here, although they are on the border, I think OVH did this as they did not like USA's business laws!
Thanks,
Danny
Hi,
It is a E5 CPU and it is instant.
Thanks,
Danny
Hi,
Sorry about the delay, I have fixed this can I ask if it is OK now...
Hi,
I am sorry you feel this way, please feel free to open a ticket and I can offer a refund.
The data loss was due to a RAID array failing.
Thanks,
Danny
Hi,
I am sorry you feel this way, please feel free to open a ticket and I can offer a refund.
The data loss was due to a RAID array failing.
Thanks,
Danny
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