Hello. Happy holidays everyone.
This is very strange news. I checked your account and, indeed, it was blocked. We checked the logs and it appears this was indeed a moderator error. I've unblocked your account and apologize.
We're currently blocking at least 100 accounts a day due to a massive...
Thank you!
Hello. Indeed, there are issues with one of the server clusters. It affects no more than 5% of users, but the problem is real and we are addressing it.
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There's no point in reporting this here. Please contact support via ticket if you purchased views and they weren't...
We understand your frustration, and it's justified. However, a blocked domain cannot be redirected. Regarding link replacement, yes, it will require your involvement, but it usually takes about 3-5 minutes (bulk replacement). Connect to your website's database and perform a bulk replacement...
Hello. Yesterday we had a problem with our domain name, it was blocked. We promptly changed the domain name, you just need to change it in your links. Unfortunately, this is beyond our control, we've already filed an appeal, but there's no guarantee the domain name will be unblocked. Simply...
Thank you!
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Hello. We only pay bonuses for honest reviews with a screenshot of the payment you received from us. Attach a screenshot of the payment you received to your post, and your bonus will be credited.
Hello. Account > Player settings > Force to disable ADB
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I don't see any unprocessed payments right now. If you haven't received a payment, please report it in a ticket. We've had delays with several PayPal payments, and we'll likely either remove them or increase the withdrawal...
Why are you writing about this on the forum? Why not create a ticket and figure out what's going on? You think we're not interested—you're wrong. If there's a bug and we find it, we'll be grateful.
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Likewise. There are many factors that can influence this. One of them is the referrer...
Hello. Your request concerned the implementation of a new withdrawal system (a new payment system). Indeed, we didn't respond promptly, as this process takes time. The issue has now been resolved. Please check it out, and we apologize for the long wait.
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Thank you!
We are already testing the up4load functionality in up4stream, we expect to launch it by the end of the year, at least we are doing everything possible for this
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Thank you!
Hello. Please contact us via Telegram @up4stream or ticket system. Thank you
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We block DOZENS of users daily. You're the first to report this. Please provide your username in a private message if you haven't done anything illegal or breaking the rules.
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I see you've...
I completely agree with you. We're listening and taking notice. As for deleting your account, that's just a matter of logic. If you're not happy with the service, request a payout and create an account deletion request. It's stupid to go to a restaurant with disgusting food, complain about it...
I'm sorry, but we don't offer support on the forum. We post news here and sometimes answer your questions. But we don't provide support here, and we won't. There are many reasons for this, and I don't see the point in repeating them.
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We have 500 gigabytes by default for users.
A closed ticket doesn't prevent you from responding to it, and it will be reopened immediately. We close tickets after you respond so they don't show up as "unresolved" in the system.
First of all, I want to apologize if you found our messages rude. We use a translator to communicate in English, as it's not our native language.
Regarding views, there were indeed some days this week when they dropped due to technical issues, and we reported them. We also compensated everyone...
Hello. You wrote that your views aren't being counted. A support representative checked; the view counter is tracking views, and they're growing. What did you expect from support? Before seeking help, please describe your issue. You wrote that views aren't being counted. We checked, and views...
I think you need to make the font even bigger, bolder, and highlight it in red. Otherwise, it's hard to see.
But seriously, I'll publicly state my position once and for all. Any business (and making money is a business) can only be built on trust.
If there's no trust between partners, there...
Please contact support (create a ticket) and we will check this.
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Sorry, no.
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Let's agree on this before jumping to any conclusions - please contact support.
If you think you are being deceived, I see no point in our dialogue; you have already drawn your conclusions...
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