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Same here, I messaged them on Telegram yesterday to let them know, and they told me they would look into it. I asked them again later, but I haven't received a reply yet. Did you buy the account or redeem it with balance? In my case, it was with balance.

Nothing yet. For the past few weeks, the Net+7 has been a bit off—it's usually closer to +12 than 7, especially when it gets processed right before the weekend. They really need to fix that.

I’m still waiting. Last week there was a delay because of the holiday, but I’m not sure what’s going on this time.

@Byse For the past few days, it’s been impossible to use the service at this time of day, with endless waiting queue. And then, even if you’re lucky enough for your video to be available after half a day, it takes forever to load.

Does that have anything to do with why the /e/ embeds aren't working, but the video loads if I access the standard /d/ URL? 1777649029 Alright, it’s working again now.

Yes, the payment was generated on the 14th and I received it yesterday. It always takes about 48 hours once it hits 'processing' status.

@Byse When will the thumbnails be fixed? It's been two days already.

It's been bugged all day.

Same here. The direct link works, but when I use the embed code, it says “processing”

Where's the option to use my balance for Premium? I can't find it

New Zoom version blocks byse for free accounts. Use version 8.5.7 instead; you can find it on their web.

Videos haven't been loading for almost an hour; the connection is being refused.

They already have that, although it's true that in most videos (I’ve checked and it’s roughly 4 out of 5) only the 1080p and 480p options appear, skipping the 720p encoding.

@Byse Any update on when we'll be able to exchange account balance for Premium? Three weeks ago you told me an update to implement this would arrive 'tomorrow,' and yet everything is still the same.

Same here. 1770716206 It seems to be working again...

I am a Premium user and I'm experiencing an issue where several of my uploads are stuck in the transfer queue. I’ve tried deleting and re-uploading them; while it worked for some, others remain stuck in a long queue. https://ibb.co/3YL404Mm https://bysesayeveum.com/d/chvf8ys86lyo 1769010778...

I thought it was a general issue, but after 3 hours, by the time you replied, everything seemed to be working again.

Back again with error 232011 on some videos.

Same here.

I just received another one and this time it did include the attachment with the files. Thanks.