As far as I understood vidlox servers are always busy and slow because they convert not only .mkv they convert .mp4 files. Isn't it make any difference if you leave mp4 files without converting.
I can PM you my username but it seems it's not a user specific problem. You need to monitor your servers. Restart when it needs. I know it's a stupid request. But weight yourself. Videos aren't working nearly for 24 hours. What cause more damage?
DMCA removed files are disappear within 24 hours, sometimes less than 24 hours. Can you allow it more time so we have more time to restore if they important. Thank you.
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