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I have already contacted the support 2 times asking for information about it and I never received a return on the subject.

most of the videos I’m uploading are getting this information Video is processing now. Conversion stage: ... already tried to convert before posting, always in mp4 but it still doesn't work on the site what should i do to work?

would like to know how is the compensation of the redone upload? I have already tried to contact support but have not received a response about.