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I've never uploaded to your site, I'm just an end user - that is, when videos actually load. But yes, I could've guessed encoding was optional, since you serve up both. The question is, why is HSL even an option if they don't play? Uploaders still keep using it, and it's a bad look for you when...

No idea why some videos are mp4s and others are HLS. mp4s play much more decently. HLS videos are an absolute joke. More buffering than a dial-up connection in the 90's. Never know which you're gonna get, so best to avoid all jetload videos since the majority are unplayable.

Right on. Good to know you're aware it's been an issue, and that it's something you plan to improve.

Are we ever gonna consistently see this "UltraFast Streaming" you claim to provide? Very rarely do I see Go videos even play adequately. Oddly enough, the best window for decent playback is usually prime-time 8-11 PM EST. My connection and speeds are all good. Almost any other time of day, Go...