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I'm aware, but as I said, I've tried that and the replies from their team are on different timezones, so it's harder to coordinate

Hello, anyone know where I can contact their support team easily? been trying to get in touch with them through chat but I believe because we're on different timezones we can't talk properly

Hello, is the search video feature working for any of you?

Hi friends! I was wondering, is it possible for you guys to disable "inactive videos" for specific accounts if requested? Because I uploaded a bunch of videos I haven't been able to publish yet and they're about to expire woops

Hello, new partner here! I was wondering if there's a way to remote upload files hosted on oogly.io or fembed.net domains? if not, do you think it's possible to add this feature? it would be GREAT to have these options as well as the ones you already provide. How lenient are you on DMCA...

can you share the info about wich servers you're hiring please? I'm looking for options

Ok sweaty. Anyways, enough with the trolls. I hope we can move on from this somehow, even if you guys have to switch strategies or domains. I think the same as the others, starting from scratch with a more secure service is the best option in my opinion, I don't think recovering the files is...

Care to ellaborate? I'm sorry for their situation, and I'm not blaming them in the slightlest for what happened, but you have to understand something, people have bills to pay, so it's a valid question to ask. I'm not even being a dick about it, I only asked for information on the matter...

What I am concerned about isn't the files, but my earnings, I wasn't able to change my password before the "recover password" error started showing up. I don't mind waiting for the site or an alternative provided by your team is functional, but can you at least enable your users to login and...

same I couldn't change my password before the error started appearing ): let's just wait for GU and see

Hi everyone, very sad news about the hack, there's too many posts on the thread, so can anyone tell me when we'll be able to reset our passwords and stuff? thanks!

Got my payout without issues once again! Keep up the good work guys <3

will send email after I check with my associate, thanks!

Hello Mr Bader! I have a few questions regarding the premium services. How should I go about contacting your team to make sure I have all the information and it works for my website before ordering? is Email fine or should I PM you over here? Also, quick note: Since the premium traffic service...

I apologize, I ment about an update on you guys mentioning about adding them to the list you just quoted and prevent them from blocking you in the future with some sort of new system/code? or is that on hold?

Hello everyone! Great to hear about the backup feature, just enabled it. I'll add my payout screenshot at the end of the month if that's okay (as we discussed on PM), or is this a different bounce than the one we discussed? Any updates on the ability to grab files from easyload, doodstream and...

that's great to hear!

Hello again friends, Do you plan on adding those new services to the URL/Clone upload feature? I found a file library in those services and it would be great if we could pull them into GU

it would be great if we could pay the premium fee with our account balance, just a thought! since alot of other services want you to pay in bitcoin or ethereum (and it rubs me the wrong way tbh), when can we expect at least a peek into what's going to be available?

Hello I'm getting extremely slow upload speed via web upload, should I use another method? I'll try to reupload the files that I can over the week, since I believe there's the chance we don't recover the files? I never got a reply to my last post :sob: