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  1. P

    streamango.com & streamcherry.com official support

    I mean 1280kb/s is horrible quality and with your converter you also end up with bad quality, so either way you're not getting good quality. I think you should go back to only converting if the file is bigger than 1GB. That way you at least can upload smaller files in decent quality.
  2. P

    streamango.com & streamcherry.com official support

    Yes, I know that. My question is not how the filesize is smaller, but why it gets converted. I have the Auto-Convert feature turned off, but it still converts all my mp4s and renames them with another .mp4 at the end.
  3. P

    streamango.com & streamcherry.com official support

    Here is such a file after falsely being converted (from 89.7mb to 34.0mb). Since i can't upload the source file to your service, without it being converted: Here a link from a 3rd party site.
  4. P

    streamango.com & streamcherry.com official support

    Yes the Filesizes also change, from ~100mb to ~40mb.
  5. P

    streamango.com & streamcherry.com official support

    Could i please get an answer? This is really affecting me and my video quality. I've been really patient, but two weeks and nothing has changed, nor have i gotten any support on here or on a support ticket i made.
  6. P

    streamango.com & streamcherry.com official support

    Maybe i should add that i experienced this on streamcherry.com. I wanted to test if the same happens on streamango.com, but this site rendered pretty useless: can't even upload something or remote add anything...
  7. P

    streamango.com & streamcherry.com official support

    Shouldn't matter. All that counts towards views is if the user visits the page or accesses the video through the embeded player. Shortened Links will redirect to the original link, so nothing changes, except your user has shorter links and an extra step is added to the process of accessing the...
  8. P

    streamango.com & streamcherry.com official support

    Quick Question: I tried turning off automatic Conversion for videos yesterday, but all files are still being converted. Both from Remote and Direct Uploads (i'm aware of the 1GB Size Limit). Is this a bug or am i doing something wrong? All i did was unchecking 'Automatically convert uploaded...
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