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Hello tutuiokra. Payza has been reactivated. You can now pay again with your preffered payment method :)

Thank you very much guys for your reviews! We are glad to hear that our clients appreciate our work and are satisfied :) @t3hparadox: Unfortunately at this moment we don't accept Webmoney. You can pay only with PayPal or Credit Card.

Like I said, yesterday me and our staff had a meeting and discussed about the backups too. The decission was positive. We will launch an offsite backup service and it will be available for every client who needs it. Every client having an active VPS with us will also have access to the backup...

Both tickets answered :) Did the speed improoved? Here is a speedtest from the node: [root@evo227 ~]# wget http://mirror.1000mbps.com/centos/6.4/isos/x86_64/CentOS-6.4-x86_64-bin-DVD1.iso --2013-03-09 01:33:04-- http://mirror.1000mbps.com/centos/6.4/isos/x86_64/CentOS-6.4-x86_64-bin-DVD1.iso...

dkbame, please open a ticket and we will move your VPS on a more free node if needed. we don't have any alerts of overloaded network/node, but we will check and fix your problem. you should be able to reach at last 500-600mbps anytime.

Sorry for making you wait. On weekends the DC provides us with new nodes very slowly. We processed your orders manually. Everything should be okay now. All pending orders were deployed and approved. Welcome to all new clients!

Here is everything about the security bug: WHMCS - WHMCS Security Advisory for 5.x The hacker changed all first names to: DISASTER. It was a batch SQL command. Our team immediately disabled access to the hacker. Also we checked every server to make sure nothing else was affected. Fortunately the...

We will have a meeting monday morning. We are thinking to offer an offsite backup service too for cases like this. This is the first time it is happening something like this at 5Gbps.com and we want to make sure that errors like this wont happen again.

@vietuploaders: I think your problem was explained detailed in this thread and in your other thread too. We do apologize that you loosed your files while migrating to EVO and we offered you 1 month free to compensate this. Our advise is that you should backup your sites more often. Hardware and...

Thank you very much for your review. First of all we would like to state the following: - We didn't changed your first name. It was a security bug in WHMCS and somebody used MySQL injection to change all first names from our database. All clients were notified about this issue. Also we fixed the...

@vietuploaders To make things clear, we have sent an e-mail to all our clients 1 month before discontinuing our FDC plans. There was a big queue of mails, so it is possible that not all clients received that e-mail. Unfortunately your VPS was crashed and the migration didn't completed...

Adhsky: We had to change some configs on our side, to make your new kernel work. It was not an easy process. Glad to hear that everything's back to normal :)

Adhsky, you have updated your kernel and your new kernel needs changes on our end. We are working on your issue. We will update your ticket once we booted your VPS back :)

Why did you not notified us about this? I can make you sure that our tech team would be happy to solve your problem. We never denied to help you. Your screenshot means XEN doesn't refresh used space, only after the first reboot of your VPS. Dom0 has no access to the lvm while the VPS is...

You never reported that your VPS was working slow. In the screenshots you have sent to us we discovered that your VPS is offline because you have sent lot of commands to it without waiting for completition. We booted up your VPS and now works perfectly. The node have 0.03 load, also on graphs...

They can't refund if seller doesn't agree. The refund request must be sent by the seller. Here is our conversation with them:

We had 2Checkout account closed too (2checkout closed 90% of hosting companies accounts). You can open a ticket on 2checkout's help desk and ask them to refund desired transactions. Just give them in a ticket the list of transactions you wish to be refunded. If you have sufficient funds in your...

@simoestcool: Thanks for your review! I'm glad that together with our team you could mitigate the DNS amplificated attack. Good luck with your business! :)

Hello simoestcool. We are happy to hear that you are satisfied with our services. The tech team answered very fast. Your ticket was assigned to sales and then to network management. Normally we don't remove nullroutes faster than 24 hours. Nullroutes are placed to protect our network and keep...

Thanks for your interest laughingman1! PM answered :)