Please check user devillucifer, i put link katfile on top for more than 3 weeks now but still has been charged 11% fee, I'm already comment on the page KatFile - Free Cloud Storage
I'm fine with the current rate for Japan as long as they still pay, still better than any other filehost atm. Just hope katfile can be more stable and long life.
About FTP: Sometime i can't connect too but I tried to reconnect a fews times and it work.
About sale: I still got daily sale.
About support: They just reply my ticket in like 1 minutes.
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