They always reply my ticket in 2-3 hours. Paygate fixed now, i sent them ticket last night... i guess i should sent sooner next time, i tot they aware of it but seem like they havent notice untill i told them..., sale coming right after that... what a waste sunday.
Payment always on time, upload working fine for me also. But now no sales for 3 days already because of their paygate issue( the payment page is back but after entered credit card information all failed). Using uploadgig exclusive on my website is not a wise choice i guess.
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