Could you please send me your email via PM? There might still be a formatting bug, and I'd like to take a closer look at it.
Regarding FTP: yesterday we restarted components on the website extensively and very frequently, and throughout the day as well, since we were continuously rolling out...
We have made changes to the File Manager and some Bug fixes.
- You can now select up to 1000 files at once and export, move, or filter them.
- The File Manager now has a smoother experience and loads faster.
- Another bug fixes and patches done aswell.
And that's exactly the next step. We're already working on it.
We know ourselves that there's quite a bit of room for improvement, and we will deliver. Speed is now a key factor.
Upload stability is also important. We've had our hurdles, but we're improving step by step, and some of you have...
Dear Affiliates,
As some of you may have already noticed, we have launched DDownload V3 and it is now live. Since not all bugs or issues were caught during our development and testing before deploying to production, some things may have been overlooked.
However, we have already rolled out the...
You will receive this coming week.
Does not matter, it will be converted.
You dont have any VIP benefits and probably not enough downloads or sales.
You need to contact our support.
If you generate enough sales or downloads, then you have bigger retention.
Infrastructure Updates & Upcoming Features
Dear Affiliates,
We have rolled out several new infrastructure updates.
What's New
Backend Performance Improvements - The upload experience is now significantly more stable compared to before. We are utilizing new technology that provides us with...
Yes, next week there will be a new update rollout. Affiliates will be informed via the notification area about any incoming updates to rates, prices, or other changes. You will find a dedicated message area for affiliates under the affiliate section.
No payment yet. Due to banking holidays...
Did you send PM to me about that?
Yes we made some changes but it should work now.
Still issues with it? If yes please use in Zoom ddownload API account login, that one should work.
We already contacted Zoom.
Let me know from which Country or Datacenter you are uploading over PM.
I'm checking this right now. You'll get a response shortly.
If that happens, please simply contact info@ddownload.com so they can help you. Or let me know here via PM which email you wrote from.
Just contact me here or info@ddownload.com
Dear Bestianer,
I recall that you've raised this...
We fixed that with the last update on DDownload. It shouldn't happen anymore. Now everything is also displayed correctly on the "Request Payout" page, including the fees for the payment methods.
Due to regulatory measures, we need to review new affiliates, as we have made some ToS adjustments...
It should be fixed now. Try now.
Depends how much Sales you can generate.
We are working on this it will be solved within short time. Its in our todo list.
The deletion is triggered from time to time due to file inactivity. This typically happens between 200 to 250 days, depending on file performance.
Unfortunately, it is currently not profitable for us to keep files for over 200 days without any sales or downloads.
I understand that archives are...
Please contact info@ddownload.com
We have removed support.ddownload.com because customers were sending emails and opening tickets at the same time. This required us to process everything twice, which was inefficient and unnecessary.
We will be implementing Zendesk soon as an alternative. In...
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