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Could you please email us directly at admin@filevelocity.com and I will resolve your issues immediately, if you are after a free upgrade to premium, then please provide screenshots of your earnings with other filehosts and also let us know the volumes you will be uploading to the site.

I have enabled your account for you. The activation email has gone to your junk mail or has been blocked by your filter, please add FileVelocity.com to your safe list.

We are in the process of configuring FTP, we will post shortly on when this will be available. We are aware that with other filehosts out of the picture right now there are not many to choose from for Remote Uploading, so we have fast tracked FTP. Unsure about the future of FJ, in a few days we...

The promotion will be ending shortly, every user up until now should have received the bonus dollar to their account balance.

We have no relation at all with any of these companies, and will not comment on the way they operate. I have reported you for false information. Apologies the team were taking a break for the past 8 hours, we are here now resolving this. All new users will continue to receive the $1 bonus...

If you could provide your username we will be able to define why you are not receiving downloads, the only reason this would be happening if you selected the wrong affiliate model in your My Account page or have not selected one. If you would like points for downloads, please select...

Hi, we are currently looking into this with our host. We want the best possible speeds for our customers and we will endeavour to keep you updated with the progress. Thanks, FileVelocity

Note to Graphic Designers: If you are an experienced graphic web designer and are interested in some part time work with FileVelocity please email us at admin@filevelocity.com

You do upload quite a lot, we will be in contact to see if a premium account will meet your needs. Note to all: THE NEW USER PROMOTION CONTINUES: We have added 1 dollar to all new users accounts and will continue to do so for the remainder of the promotion. If you have a new account and have...

Hi, thanks for your comment. Checking this out now.

Added to your account. You must ensure that 'direct downloads' is enabled in your filesonic account. The HTML page that it is receiving is the FSC download page.

We are looking to increase the amount that free registered users can upload, this will change in the coming weeks as we shape this file host into the best possible service. The aim is to ensure we can provide the right, long term viable service for our customers. Stay tuned, as always, any...

When this happens it means the file you are trying to remote upload does not exist. Check the link, it is either down or you entered your FSC account details wrong. If you need more support on how to use this function, please contact us at support@filevelocity.com, I assure you it works. Look...

We have updated all accounts with the bonus dollar for signing up. You can contact us via Skype or on affiliates@filevelocity.com with any questions.

Hi, thanks for the post, if you could please email us at support@filevelocity.com with your issue, please include the browser and version of your browser that you are using. Note to all New Members: We have added $1 dollar to your account balances and will continue to do so for the remainder of...

We will certainly do so. __________________ Added after 13 minutes: Hi, Apologies, I wasn't ignoring your question I accidently missed it. 1. Our groups are based on the quality of the traffic. If we later decide that Germany and France should be in Group A they will be moved and payment...

The only reason any of you're files will be deleted is if they are deleted by you, or if we receive a takedown request in relation to the file - in that case both files would be removed.

Hi, We should have FTP upload available in the coming weeks. We will also be adding additional payment methods. The reason for the minimum payout of $20 is to ensure that you are a committed affiliate with FileVelocity. Thanks, Admin

If you wish to have unlimited storage space please consider a premium account. Alternatively, if you can provide proof of payout from another host we would be more than happy to offer you a free premium account. Remote Upload to FileServe is an issue for many hosts. I believe this is related to...

Thanks for your feedback. We will add this feature to ensure your premium accounts remain safe.