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Some news from our blog. As you could have noticed, FilePost service had technical troubles at Catholic Christmas Eve and night hours. The situation was really complicated - we had some environment hardware-based glitches that touched several servers at once, and one of those servers was...

1-month premium plan costs 10 euro. The current exchange rate can be seen in your account -> Dashboard, it is 1.27 now (we change it according to Paypal rate), so 100% of 1-month plan is 10*1.27*100% = 12.70 USD

First of all, the explanation of the situation on the weekend. As dagme posted already, yes, we had some serious technical issues with servers environment on the weekend (and due to the holidays it took our hosting team longer to respond and take necessary measures), we are sorry for that...

Support is online - not sure why you say that. You can also always contact us via the form on the site. Btw, do you have an account with us? Can you pm me your email address?

Unfortunately, if you do not provide any details about your server/location/traceroute info to our support team, we can not help you with this question and see what may be wrong.

I won't promise RU from megashares in the nearest future, only due to the reason we have not received multiple requests for that. Free speed values are up to 150-200KB/s , however recently they have been lower due to the increased system load.

We have not received any ticket from you about speed issues, no details, nothing, I continue asking you to contact our support team and provide details about your servers and traceroute information to our servers, please understand that without the details we can not help here.

JD engineers are aware of the issue and are working on that.

Yes, at the moment for some reason JD shows the same error for me. I will contact their engineers about this question.

I believe we explained the reason, and finally all alertpay payouts were processed - I apologize for the delay again. If there are problems with upload, please contact our support team, so they could ask you for the details. That is just statistics that shows how many files were downloaded by...

Please pm us screenshots of your statistics with other file hostings. Please contact our support team for that - such limitations should not be set up, looks like a technical glitch.

I understand that. I just tried to find out what bug that was ( we sometimes contact JD engineers from our side also to fasten the process), and I could not find the issues. Glad to know it's been fixed today.

Have you tried to contact support team and provide details about your servers/IPs and traceroute to our servers information? I have just checked JD and could successfully download a file with a password (for free and with a premium account). Are you sure all updates have been installed? What...

To everyone who had AlertPay payout requests - they were processed yesterday and the day before. Please check. We are sorry for the delay with that. Please pm me your email addresses. Thanks.

Seems my explanation about the fact that the files downloaded are then reposted has not been paid attention to at all. The support team have disabled that restriction, you can download files. I only asked you to contact the support team and explain that.

I once again ask you to post the explanation to our support team, that would be helpful.

The system could have limited the account download since there were lots of files downloaded from the service (other partners) in order to reupload them to your account and repost the material. If you consider this decision to be incorrect, please contact our support team and clarify what files...

As for your words about lower stats - that may be related to the time before holidays (people prepare for the holidays), however it is just an idea. Manual removal usually means that a user has removed files, not us. There may be a technical glitch, however without looking into your account I...

What file hosting do you upload from? What errors do you see? Pm me your email address. Do you use EU servers to upload to? Also please pm me your email address. Not sure what the reason is, will check with the engineers. We make payouts on Mon-Fri. If you request a payout in the first...

We have explained several times in this thread that we are still waiting for the money to be transferred to our AlertPay account, there is a delay with that. We are sorry for the troubles, and our financial dpt. is looking for alternative ways to load money now. You may wait or just cancel...