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Can you test it again? You will probably have to cancel the payment once. My test was correct. By deactivating Payoneer, the payment methods Paypal and USDT ETH/TRC20/BSC/SOL were each requested (21.11-22.11) with a shift of 1 position. We have checked the payouts once with the account history...

You're right, that's a mistake on our part. We'll check it.

Presumably because we deactivated Payoneer, the first or last method was taken. You can adjust the setting again and then click on save: https://voe.sx/settings -> Account -> Payout Details

Yes, We had to cancel all 5-6 payouts of the payment method Payoneer, because our Exchanger of the last years currently has some problems. We have tried it several times in the last 1-3 weeks, but unfortunately it no longer offered Payoneer. Therefore, we have now cancelled them once and...

Do you mean in the share widget of the links? Under the link box there are actually 2 text fields in which you can enter sizes. These should also be set when reloading etc. (https://ibb.co/dJ9hYC1 embed code HTML, cookie controlled)

We have booked a large amount of new servers. Our Gbit capacities will be expanded in the next 1-2 weeks. Short-term capacity overruns should then be covered again.

so 4 days? :) here is a list with estimated times below https://voe.sx/payouts Payoneer 0-10d

Permanently during file upload? The upload server is changed after every upload, so this should be fixed automatically. :thinking:

Unfortunately, we can't do anything with such imprecise information. We have hundreds of servers, so if we don't receive a specific complaint with a link from a user via ticket, it won't help us. In general, we have been busy changing server nvme for the last few days and for another 2-3 days...

Hello! No, all complaints are processed within 24 hours, these are the legal requirements. Yes, we offer Bitcoin (BTC), Perfect Money, Advcash, Litecoin (LTC), Payeer, Payoneer, Paypal, USDT ETH/TRC20/BSC/SOL. Some of the methods such as Paypal, Payoneer are tied to a higher minimum amount (50$).

I can't say anything in general terms, we currently have 2 servers (<1%) that are in maintenance mode, and we change the nvmes on around 90 encoding servers. Some of them may be deactivated until they are in the process. The 2 switched off ones are currently being moved in the background and...

We have integrated an extra query. Theoretically, the message should be gone. Right, I can see it. There was one static standard for everyone. We have just published an update on this. It should work with the next update of the session data. In general, we always save all image formats so that...

Should be gone in the next few hours. This usually occurs when there are temporarily too many encodings and no suitable encoding server with enough storage space has been found after the upload. We are currently cleaning the encoding servers of old temporary files, missing encoding jobs are...

✅ All payouts have been processed. We'll follow the topic in the ticket you created, we've already replied to it. We have already fixed a bug with subtitles where the language was specified but the title attribute was missing, causing them to be ignored. You have set a domain block/lock in...

Sorry, I can confirm that the mail process had somehow hung up. We have made some adjustments, the mails should be arriving again in a few minutes. That could be possible. Do you mean .ass upload (i.e. via tagemanager/api) or directly included via the files?

Unfortunately, I can't help you with that, we cannot give any instructions here on how revolut itself works. We currently only have the limited payment methods for the plus plan. Revolut supports sepa as far as i know, it is a normal sepa bank transfer. On the page with the SEPA Bank Transfer...

Withdrawals are largely carried out automatically, but there are a few checks before each withdrawal for safety reasons. If one of these fails, the payout is no longer carried out automatically but waits until it has been confirmed/checked manually. We usually do this once a week, which is why...

Answered, I thought the issue had been resolved, so there was no update. Hello! If you have converted the videos also to 480p or 720p, ads will be displayed as normal. Premium Traffic simply deactivates the advertising and makes high 1080p encoding quality available. If the included 1TB has...

Hello, we have an API here https://voe.sx/api-1-reference-index which should actually cover everything. We don't have any special WP plugins etc. right now. In general, the structure of the thumbnail URLs is always the same. https://i.voe.sx/cache/{FILE CODE}_storyboard_L{NUMBER 0 to 5}.jpg...

All payouts (30+) from the last few days have been paid out. :thumbsup: The user @Alexiss here (smithxxx8, smithwsion@*.com, LTC *ZoXMtisocwJsGRf7u3) was banned for using fake traffic. (traffic only from Ad-fraud ASN like WiredISP Inc. and 20 Point Networks LLC, users GPU from virtual devices...