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What nonsense, as always with your comments here. No, DMCA reports are processed within 24 hours and not directly, as long as they do not come from the data center and we have to remove them without any delay. But it doesn't matter, just use a different host.

We had already answered this at the ticket. Due to our current adblock domain redirection, the referrer is unfortunately not transferred between the domains. That's why this is currently only possible with ad-free premium traffic where you stay with one domain only. In general, however, the...

Latest updates - the bug with subtitles has been fixed and subtitles have been extended by filtered ass format and others. - defective subtitles have been sorted out or converted. (if not, please create a ticket) - subtitles are now handled before encoding and not after. - Some alternative names...

Doesn't that exist? I see Name, Quick Actions, Created at, Views, Size We'll check it once, as far as I can see the last subtitles worked again. done, something had to be checked first.

As just described in the ticket, we no longer offer this payment method as the payment provider closed its business at the end of last year. Unfortunately, there's nothing we can do about it. All 40+ payouts in the last few days have been completed.

Unfortunately, you are the only user we know who is reporting problems with it. If in doubt, test with software such as Zoom, other files etc. :( Eventually, the plan is to replace the current Plyr.js (no longer being developed) and Vidstack (does not support all old devices) with JW Player...

It depends on the payment method and whether all traffic/account checks are successful. This is the case for at least 80% of payouts, only payment methods such as Bitcoin or Paypal take different amounts of time or if checks fail. There are payouts every day. If in doubt, always create a ticket...

We've just enabled some, if you give me your ID I'll take another look. where does this occur? Are you uploading manually, via software, via ftp, remote upload? The stuck USDTs have all been enabled and the system should now process them automatically.

There were problems with a few servers at the time, but this should affect less than 1% of the possible upload servers. This was actually fixed a few days ago. Do you still have problems?

✅ All outstanding payouts have been settled/forwarded/approvied.

We process all DMCA notifications within 24 hours of receipt, as required by law. Subtitles from files should actually be processed automatically, in case of doubt you can leave the link with the support, then we will check it once.

Yes, the remote upload is currently deactivated. There were too many defective / stuck tasks, we'll have to take a look. We restarted the processes a few hours ago, but that didn't help, it may help to activate it gradually. Latest updates: - there has been some server restructuring in the...

Yes, we are aware of this and we are working on it. Currently a few servers have performance problems due to a recent relocation. Unfortunately, the many hits on the servers then cause our load balancing system to put them into maintenance mode. We then have to manually activate them again and...

✅ All payouts were processed today. There were delays in the last 5-10 days due to the holidays.:)

No, I don't see any possibilities there either.

Latest updates - A problem has been fixed whereby the thumbnails were no longer generated on some servers. Missing ones are generated later. - We have activated the remote uploads on new servers, so there should be enough slots again. There were also 1-2 adjustments. - Fixed a problem that...

Fixed automatically, it was only 2 minutes when the errors were displayed. No, this is only possible with premium plus (12$/month). Price for premium traffic is 2$/TB outgoing traffic. - We have fixed a bug that caused too many simultaneous custom domain requests not to be processed, due to...

Hello everyone, thank you for your patience. :sweat_smile: France: Due to local regulations, our domain voe.sx is currently inaccessible in France. We have not been formally notified by any party or authority regarding this matter and are therefore unable to provide specific details about the...

We don't have any ourselves, the Paypal 4-6% that you pay on receipt is added. Unfortunately I have no further information on this, we only forward the payments to a provider.

Do you mean because of the encoding queue? Or can they not be played at all? If you had simply clicked on the red bell symbol in your account, you would have seen the reason directly...