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Apparently there were some major problems today/yesterday, we are currently working in the background to get it up and running again. :worried:

We have just replied to your ticket (Premium Plus Expire date vs. Extra storage booked expire date). We may should display this better in the future if it is unclear. There were no negative adjustments, but in the last 3-4 days there were some Adguard/Ublock users/rules who locked themselves...

Yes, there was a 4-hour outage today. Unfortunately, the power supply unit of one of the web servers was defective, which then led to a chain of further failures. :worried: We are investigating this to filter future failures even better, Normally this should continue to function anyway... Some...

I reactivated it, at some point you only had 6-14 accesses per day with 300GB storage space, so the system acted.

I don't know your account, but we automatically remove accounts that have used up at least 150GB of disk space after a few weeks but don't generate 25 views per day. :thinking:Works for me without any problems, is there any adblock active? The domain voe.sx is only used for logged in users.

Sorry, unfortunately not. :neutral_face: The system gradually sorts out the files every 3 days and removes them from the servers after 6 hours. So it is only ever possible if the files have really just been deleted. Otherwise we have hundreds of TB of storage space occupied for this every month...

Have you activated any special filters? In our tests with the latest filter lists there are no problems and the videos load without any performance delays. Don't worry, we haven't forgotten. There are currently updates every day, but unfortunately you only see changes after a while to see if...

Which chrome adblock extension do you use? I can't tell right now whether this is due to ddos-guard or our website.

Have you already created a ticket for the research? There were only minimal changes in the adblock rate for the top 20 accounts. Otherwise we'll check it again, the technology for recognition should actually have remained the same. - JW Player full screen problem fixed Some users reported...

Clarified, the website he was using was switched off some time ago. Yes, but it's usually plugins or privacy functions that are blocking something. 90%? For most accounts, it's just a few % that fluctuate. Have you already created a ticket? If the account is older than 14 days, has used more...

Are you actively using your account? Otherwise you can send me your email or something as a message and I can check. The system automatically removes accounts that have less than 25 views of any kind per day, have used more than 150gb of disk space and are older than 2 weeks.

Yes, the JW Player works more strictly and only counts when people are really actively watching. When we have changed the player for everyone, we will adjust the affiliate payout again so that it is like before. At the moment we are still collecting some feedback/data.

We have integrated a search function, maybe that will help. 2 / $22 We have integrated a JW Player fix for old devices so that it supports more older browsers (PS4, SmartTV, Safari 11) 1744233144 Most of the payouts today have also been released / approved.

Latest updates - the bug with the automatic payouts has been fixed and all stuck payouts have been executed. - payout method USDT BSC and USDT SOL are temporarily deactivated. - we have integrated the JW Player as a test player, this will be soon. The number of advertisements varies depending...

Unfortunately, the exchangers cost https://cryptomus.com/fees/trading "Withdrawal fees and limits" -> USDT -> TRON -> TX Fee 3.00 At one point they were at 3.50, so it is currently still at 3.50. Unfortunately, USDT TRC20 transactions are generally very expensive. That's why we started to...

:thumbsup: Will be processed today, all pending withdrawals will be approved today. We usually do this once a week.

Everything costs money, that's the way it is. It's their business model to earn a few % from the transactions. Unfortunately, there's nothing we can do about it at the moment, if we can't find a suitable provider. In the past, we have paid the fees or deducted some of them from the total amount.

Is currently deactivated because we don't have a partner who executes them all automatically. We cannot exchange every payment manually.

This is unfortunately a temporary issue from ddos-guard, they seem to be having some routing issues with some EU access, which is why there are long loading times. We created a ticket for this 30 minutes ago. You can only wait and see, we don't have any problems ourselves. This also applies to...

Multi Audio is currently not planned. If no payment method is possible for you and you do not have crypto, there is nothing we can do about it. The area is not used much, so we can't offer 10 payment methods that are then used once a year. 1741396727 - USDT payments are currently on hold, they...