We was updating our servers, so that the stats was frozen for a couple of hours, but all stats are recorded correctly in our DB, the numbers will go back to normal after the update was done.
Thanks for reporting, we will check on this.
More upload servers have been set up. The upload speed for...
Hi wuxian, i am sorry about that, it is because we have got too many files upload to UPST. We are adding more FTP and remote servers right now, problem will be fixed after the servers set up.
We are adding DL counter in file manager, will be done next week
Sorry about that, we are installing...
Hi moi1401, we will resend you the earning tomorrow, I will make sure you receive those amount.
We will remove <br /> in html2, and we already support "sory by file name".
We are adding upload servers right now. Please regenerate your FTP password if login fail.
Yes, our tech is working on...
Welcome, the download status will be done in these 2 days.
We will check with our Finance Dept and resend the money to you.
Upgraded
Thanks for notice, we are checking all our Remote now.
Filesonic has blocked UPST.
I have a test with our FTP, that is working fine. And we are adding more...
Hi, we have a maintenance yesterday, everything is back to normal now.
Money sent
There is time different between countries in the world, we pay on Friday (2011-04-21), but we are not able to pay on 23:59:59EST exactly. Please understand our difficulty. Money sent today.
money sent
thanks...
Hi djkelaj, we have done the refund process, the money will be in your Paypal account in a few days.
Checked with our Finance Dept, the money was sent. Please check if your payment account is correct in UPST. And please kindly let me know if you still have not received it.
We approve and pay...
Upgraded
We pay our affiliates weekly, we send out money every week (around Friday), for all payment methods, no matter Paypal, AlertPay or WMZ.
Thanks or your advice, we will fix all those 1-5.
Yup, we got your username, we will check this out and let you know.
We pay weekly, for...
Thanks, we will have more servers and support more hosting.
paid on 21 Apr 2011
paid on 21 Apr 2011
Will be done in the next 2 weeks
Welcome, good luck for your business, Litounettecheri!! :P
paid on 21 Apr 2011
paid on 21 Apr 2011
All payout sent out today.
We are...
We will fix the space issue and resend the money to you.
I have checked with tech, and also the total earning for all users, everyone’s earning is increasing, so there would be no problem for our counting system. Please kindly check if your files or URLs have been deleted where you usually...
Missed the post, sorry. Well, as I said before, we counts 2 downloads if the same IP complete download 2 of your different files. I checked with our tech, the counting is working perfectly fine.
I have checked with your download status, you have tried to download with 3 different IPs, for 2...
We are topping up our WNZ account, will able to send our WMZ user in these days. Also, Alertpay paid today.
Money sent today.
Thanks for notice, we will check this out.
This issue happens lately, but no worry, we will fix this up, and resend the money to your account.
Please try to...
Hi dkp, does your friend download with Premium? We counts download when the file is completely downloaded.
Hi, a lot of servers are coming right now, the speed should be much better next week, I am apologize for the slow speed right now. Also We have already paid our affiliates using...
Sorry liberiangirl, we are not planning to change our country group.
Please upload with FTP for now, the upload speed is good, we are fixing the remote upload right now.
If the free user downloads with your different files, then we will count.
No worry Kanzaiki, as we said before we...
Hi, the FTP upload should be much faster right now, we are working on the pending issue, the FTP upload should be much smoother in coming days. About the remote, we are checking right now, the remote will be better in these 2 weeks.
Thanks for your report, we will check with web upload...
Hi ladykiller88, received you request thr email, account upgraded. Thanks :P
Many servers has been installed today, the upload speed should be increased a lot. Many more servers will be setup by next week. About the remote issue, the speed may affect from the uploaders, which means other...
Email Verification is only for Affiliate, you will able to verify you email after you joined our Affiliate program. Please check your “Control Panel” if you are Affiliate.
Welcome
We have ordered many servers and setting up right now, all will be done by this week. FTP, remote and download...
Hi 7up, replied your PM, just follow the verification process in My Website should be fine.
We will add a delete function in fail tab.
We do not have PPS at the moment.
We already added FTP servers; the speed should be much faster now.
Silverammo, can you send me your login? So I can...
Hi, I got your username, will check this out for you.
Thanks. I checked with all our tacking, the total earning for our affiliate is increasing now, and i checked with our tech, all download tracking are working fine. The download dropped for some affiliate, it is because we added capture...
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