Hi,
We offer limited DDoS protection at this time. We may create more robust DDoS solutions in 2012.
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Troubleshooting CloudFlare Problems
Hi,
No, we will only close an account if we are being used for storage only (not delivering web traffic). We don't want to be used as a storage locker for images only.
Hi,
"
Had reported it to CF and said forward it to their network department but I think it's general answer as when I search it in internet about this ASIA routing, it has been since along time ago until today no improvement."
It actually was forwarded to engineering to see if it can be...
Hi Gavo,
You could actually create subdomains for your admincp and mysql & then mark it as something we don't touch in your DNS settings (create subdomains->CloudFlare->Settings->DNS settings->Add subdomain(s)->make sure cloud is grey.
If it was url based, however, we do have a feature called...
If you are using CloudFlare, I also wanted to advise that you could try to set your server to accept only connections from our IPs. If the attack appears to be coming from a specific country (countries), you could also block them in your threat control panel (this will throw a challenge page up...
Hi Sky,
Sorry about the delay in responding...I'm not getting the email notifications...
"damon i got problem when use cloudeflare my sitemap status at google it's warning but when i not use cloudflare the sitemap back normal again"
Can you send us details (the error message you're getting...
Hi,
Just the ip address you're coming from & not the computer (I would, however, probably recommend running an anti-virus scan as a precaution because that can be one trigger for the IP).
Hi,
That is a CloudFlare challenge page protecting the CloudFlare protected site, which means the IP address you're coming from has recently seen potentially bad activity online recently. The challenge page is there to make sure you're not a bot & you can still enter the site by passing the...
CloudFlare and subdomains
Did you add the subdomains to your CloudFlare DNS settings? You need to go to: settings->DNS settings->Add subdomain (if missing).
It is also very, very important to make sure your hosting provider or server isn't blocking requests from CloudFlare's IPs. I would...
CloudFlare subdomains
What is the subdomain in question? You need to make sure that the subdomain is added in your DNS settings (settings->DNS settings).
Hi,
My apologies for the delay (very busy internally recently) . I assume you mean you can't access cpanel? If so, you can do so with the directions here.
I assume that the error message is site unavailable? If so, the causes are (a) server is down, or (b) the host or server has rules blocking our requests.
CloudFlare and traffic
Hi,
CloudFlare isn't an issue with sites that have high traffic at all. We actually pump billions of pageviews through our network on a monthly basis.
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