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  1. R

    Official Payoneer Support Thread

    You can email contact customer and request our US Payment Service or email me at davidst [at] payoneer.com with the email associated with yoru Payoneer account. I look forward to hearing from you.
  2. R

    Official Payoneer Support Thread

    Hey, You can log in to "My Account" and check pricing and fees and you can see a full list there. Private loads can start once you have received a payout from a Payoneer partner. The cards is accepted anywhere that debit MasterCard is accepted. When you receive the email from us notifying...
  3. R

    Official Payoneer Support Thread

    Hey, Times differentiate depending on which load method you have chosen (standard or immediate). You can log into "My Account" and see estimated loading dates.
  4. R

    Official Payoneer Support Thread

    Hey, If you send a government ID that is not in English it should be fine. Let me suggest sending both and our card approval department review them.
  5. R

    Official Payoneer Support Thread

    Since they are not a Payoneer partner you can not receive payments from them. If you would like to seem then join us as a partner you should email them requesting they use Payoneer as a payment method. We find that user input has a large influence. Additionally, if you have a contact there you...
  6. R

    Official Payoneer Support Thread

    I responded to your PM. Thanks. ---------- Post added at 05:20 PM ---------- Previous post was at 05:19 PM ---------- Checked and responded.
  7. R

    Official Payoneer Support Thread

    I am reading it and will respond soon.
  8. R

    Official Payoneer Support Thread

    It can take a few business days to get approved. If you would like, PM me your email associated with your Payoneer account and I will look into it for you.
  9. R

    Official Payoneer Support Thread

    Hey, I responded to your PM. Feel free to contact me if you have further questions. ---------- Post added at 08:43 AM ---------- Previous post was at 08:43 AM ---------- Hey, I responded to you and I look forward to hearing back from you. Thanks
  10. R

    Official Payoneer Support Thread

    Hey Can you send me the ticket number from your email to support, it stats with LTK? Thanks ---------- Post added at 05:55 PM ---------- Previous post was at 05:50 PM ---------- Yes, you would have to sign up with a new email and login. You should check to see if this other partner offers...
  11. R

    Official Payoneer Support Thread

    Hello, If the new partner also offers LBT you can link it to the same account. If they don't, you can order a card through the partner you want to get paid from. All you have to do is open a new Payoneer account.
  12. R

    Official Payoneer Support Thread

    Do you mean you are getting payments using the Local Bank Transfer (LBT) service? If so, you would have to choose between the Payoneer Card or LBT, since you can't receive payments from a partner on both LBT and the Payoneer Card. If you are asking about receiving payments from another...
  13. R

    Official Payoneer Support Thread

    I have sent you a PM
  14. R

    Official Payoneer Support Thread

    Hey, Glad to hear it. That is a good point, I will pass on the suggestion. Again to look into the charge you can PM me your email address and I can look into this for you. You can add more partners to your Payoneer card, here is a great instructional blog post on how to do it...
  15. R

    Official Payoneer Support Thread

    Hey, The time frame for loading a card can vary based on what kind of load it is and what load time you have requested. If you would like to PM me your email address associated with your Payoneer account I can look into this for you. Look forward to hearing from you.
  16. R

    Official Payoneer Support Thread

    Hey, You can reset your PIN by going into "My Account" choosing the Tools tab and clicking on Change Pin. If your card is inactive, you can reactivate it by contacting customer support and letting them know you would like to reactivate your card. Additionally, in order to be fully reactivated...
  17. R

    Official Payoneer Support Thread

    Hello, We actually, no longer require the 3 payments. If you would like to apply for the US Payment Service, you should open a ticket with our customer support team and they will help you process the request. The difference between the two is how a card holder applies for them. If you are...
  18. R

    WatchProfit - PPS Program For Downloads Traffic

    Hello, You can receive a payout from another Payoneer partner using your Instaforex Payoneer Card. In order to do this you have to add the partner to you account as a payment option, there is a great explanation on our blog you can read, http://blog.payoneer.com/?p=41. If you are unsure...
  19. R

    Official Payoneer Support Thread

    Hey, Regarding your questions about US Payment Service (formally VA), if you have a payoneer card already, you need to have 3 payments over the course of 3 months from a partner, and then you can email support and ask them for the US Payment Service. If you don't, you can sign up for the...
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