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    The Official Alertpay Support Thread

    Hello azuredrake, This limit refers to a per transaction maximum as well as the total that can be transacted before verification will be necessary. Once verified, you will be able to initiate $50,000USD withdrawals. Best regards Tarik
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    The Official Alertpay Support Thread

    Hello BJ@008, We have been looking into instating such a service but in the meantime this is not an option we currently provide. Once we anticipate the release of such service, we will defiantly be posting an article on the matter. Feel free to have a look at the current articles we have...
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    The Official Alertpay Support Thread

    Hello michomoz, AlertPay makes it possible to dispute a transaction as long as it has not passed 30 days since the initial purchase. To initiate a dispute, you will have to direct yourself to our contact page and send us a support ticket. Be sure to select transaction dispute from the...
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    The Official Alertpay Support Thread

    Hello HINDAWI, You will have to contact your bank and provide them with the transaction details that we provide you with once you complete the transaction in the AlertPay account. Best regards Tarik
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    The Official Alertpay Support Thread

    Hello PA$$!oN, You will have to communicate this directly with our team who has established the initial contact with you by email. Best regards Tarik
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    The Official Alertpay Support Thread

    Hello Hime, To move forward with the transaction dispute you have filled, please respond to the Contact Request we have sent you. Understand that the whole process can take up to 30 days. Best regards Tarik
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    The Official Alertpay Support Thread

    Hey ThumperTM, Thanks for providing us with the ticket ID. Our resolution team has received the transaction dispute and is working on your case. Best regards Tarik
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    The Official Alertpay Support Thread

    Hey everyone, If you have a personal Pro account, you can send and receive an unlimited amount of money at one time. If your account is unverified, you can only send up to $999.00 and receive an unlimited amount of money at one time. For verified Business accounts, you can send and receive...
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    The Official Alertpay Support Thread

    Hello inject0r, Thank you for providing the ticket ID. To move forward with your transaction dispute, please respond to the Contact Request email we have sent out to you. Please take some time to read the instructions and respond accordingly. Thank you in advance Tarik
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    The Official Alertpay Support Thread

    Hello MrBean, As an online payment processor who is compliant with Financing Regulations (PCMLTFA governed by FINTRAC), we must abide to the verification processes in place. We suggest using a bank that will allow you to transact internationally. You may refer to out user agreement to...
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    The Official Alertpay Support Thread

    Hello PA$$!oN, Thanks for the ticket ID. If you would like to move forward with your account status, please reply to the ticket OKA-279266 ensuring that you provide the requested information. Thanks in advance Best regards Tarik
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    The Official Alertpay Support Thread

    Hello Felizreddy, Our support team has responded to your submitted ticked ( ZNN-824848). If you would like to have us manually reset the log in password for you, please reply to the questions that have been asked in the support ticket. Thanks in advance Tarik
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    Phishing/Scam Alert on Alertpay

    Hi Leech009, Thank you for sharing this information with the rest of the community! TO ALL MEMBERS: please do inform us when you get emails of this kind. Forward the email to spoof@alertpay.com please so we can look further into the matter. Any updates will be posted on our blog...
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    The Official Alertpay Support Thread

    Hello PA$$!oN, If you have sent us a ticket concerning the matter please provide me with the ticket ID so that I can look into this for you. If you have yet to submit a support ticket on the matter please do so by directing your self to the following link bellow...
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    The Official Alertpay Support Thread

    Hello MrBean, With the Business account comes and additional level of verification. You will have to submit one of the following corporation documents: Article of Incorporation General Business Registration Certificate of Good Standing Doing Business As Tax Registration You can...
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    The Official Alertpay Support Thread

    Hello Kof_p, We are also looking into reinstating withdrawal to credit cards, keep in mind though that this may take some time. Our current priority is credit card processing. Once this is resolved and out of the way we can start focusing on withdrawal to credit cards. Best regards
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    The Official Alertpay Support Thread

    Hello Velemajstor, We understand your concerns with the company's direction. We are presently experiencing a shortage of available payment options and invite you to explore the alternatives while we work around the clock to restore these services for our valued members. AlertPay is an...
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    The Official Alertpay Support Thread

    Hello Glumbo, We are not currently experiencing an IPN issues. Feel free to contact our integration department by sending them a support ticket describing the issues you are experiencing. Here is the contact link, be sure to select integration department...
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    The Official Alertpay Support Thread

    Hello Music_Machine, The wire verification method allows you to deposit money into your AlertPay account by bank bank wire. All you have to do is follow these steps to get started: 1. Login to your AlertPay account. 2. Click on Profile. 3. Under Personal, click on Verification...
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    The Official Alertpay Support Thread

    Hello Vido, Until card processing for Visa and MasterCard are both restored, you will not be able to use either of them to verify. Depending on what country you are located in, other options are available. International members may bank wire funds. This verification method allows you to...
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