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    The Official Alertpay Support Thread

    Hi franceservers.com, Glad you liked our new product. In January 2012, we will begin shipping the USD currency based cards to the AlertPay members who pre-registered. The shipping of the CAD currency card will follow shortly after near the springtime. Thanks for pre-registering for a card already!
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    The Official Alertpay Support Thread

    Hi azuredrake, Which country are you in? I would like to note its interest in the new AlertPay PrePaid Debit card. Thanks for your interest in our new product! Much appreciated.
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    The Official Alertpay Support Thread

    Hey Pro, We would be sending out the card to the address on your AlertPay account. As for an estimate on how long the delivery would be, it's hard to tell. It really is a postal service thing that we can't exactly predict. I would rage anywhere from 1-3 weeks depending on location. Best...
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    The Official Alertpay Support Thread

    Hey Korisnik, Credit card withdrawal is a feature that we understand a lot of our members would love to have. For the time being we don't see this becoming available before our Visa and Mastercard processing is back up. Thanks for understanding Best regards, Tarik
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    The Official Alertpay Support Thread

    Hey sumtims, We have not launched preregistration for our Indian members yet. Once the AlertPay PrePaid Debit Card becomes an available product for our Indian members we will not hesitate to communicate the great news. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Subhy259, We have received your submitted transaction dispute. You should be getting a response on the matter shortly. Keep in mind that the whole process can take up to 30 days. Be sure to respond to the contact request to move forward with your dispute. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hi Proaudiozone.info, The currency is the only difference between the USD and CAD AlertPay PrePaid Debit cards. The USD PrePaid Debit cards are in United States dollars and CAD PrePaid Debit cards are in Canadian dollars. As for which AlertPay PrePaid Card is best, it is the one that meets...
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    The Official Alertpay Support Thread

    Hi DejaVu, Thanks for pre-registering for our new PrePaid Debit Card! You are correct, pre-registeration ensures you to be among the first users of this new card. The USD currency based cards will get shipped shortly to the AlertPay members who pre-registered. The CAD currency card follow...
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    The Official Alertpay Support Thread

    Hi Sonic, Thank you for the warm wishes! I would like to extend them to the whole community of WJunction. All the best, Tarik
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    The Official Alertpay Support Thread

    Hi NightMare, NaHoW, and WarezLord.Net, Have you tried logging into your AlertPay accounts since then? We went live with the banner last week so let me know if there is an update. Thanks, Tarik
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    The Official Alertpay Support Thread

    Hi WebCare360, Thanks so much for asking about the new AlertPay PrePaid Debit Card! You will be able to fund it with your E-Wallet (aka AlertPay Balance) and withdraw money at any debit machine (ATM) or merchant that processes VISA. You can get additional details on our blog...
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    The Official Alertpay Support Thread

    Hello Music_Machine, You will not be able to verify your account using the AlertPay prepaid card. Thanks, Tarik
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    The Official Alertpay Support Thread

    Hello Tyler, If you have not initiated a bank transfer the email regarding canceled deposits was sent to you in error. Our support team will be sending you an email on the matter shortly. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello WebCare360, Can you provide me with the ticket ID so i can follow up on the matter with our support team? Thanks in advance, Tarik
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    The Official Alertpay Support Thread

    Hello Sonic, It seems we have provided you with the necessary information to be able to wire withdrawal the funds from your AlertPay account to your bank account. Alternatively you may refer to our authorized exchangers page. Please note that only approved exchangers are allowed to operate...
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    The Official Alertpay Support Thread

    Hey sahil00150, We have been looking into instating such a service but in the meantime this is not an option we currently provide. Once we anticipate the release of such service, we will defiantly be posting an article on the matter. Feel free to have a look at the current articles we have...
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    The Official Alertpay Support Thread

    Hello WebCare360, I suggest sending us a support ticket with a detailed explanation of the issues you are experiencing. Our Banking team will be able to distinguish what the may be. https://www.alertpay.com/en/contact.aspx Best regards Tarik
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    The Official Alertpay Support Thread

    Hey Proaudiozone, Once we launch our prepaid card, it will act like any other credit card. You would of course have to make sure that this merchant accepts online credit card payments. Best regards Tarik
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    The Official Alertpay Support Thread

    Hello simoestcoool, We are looking at officially updating our members on the matter soon! Keep an eye out for news on the subject by checking out our blog. www.blog.alertpay.com Best regards Tarik
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    The Official Alertpay Support Thread

    Hello nirmalpattara, You will be able to verify your AlertPay account by bank wire deposit. Simply select option a from the verification page and be sure to deposit a minimum of $50.00USD. Best regards Tarik
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