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Hello avRo, Do you mean you are looking to deposit funds from your bank account into your AlertPay account? If so, this is one method of verification. If you are located in a country where we offer localized banking, you will be able to use the bank transfer function. You will also be able to...

Hello glanpol-net, To complete the business verification you may submit a tax registration or any of the following documents: • Article of Incorporation • General Business Registration • Certificate of Good Standing • Doing Business As • Tax Registration You can either upload your...

Hello Freddy63, We have now brought back check withdrawals for our Us based members and are expecting Canada to be the next stop followed by expanding the service globally. Once we have restored credit card processing we will focus more energy on this aspect of our service. We won't hesitate...

Hey Kof_P, The AlertPay PrePaid Debit Card will be shipped as physical plastic card that can be used anywhere a Visa card is accept. Feel free to check out the cards fee page. https://www.alertpay.com/prepaid-cards/transactions-fees-limits.html Best regards, Tarik

Hello Okpaa, I check out your ticket and it seems out Account Security team has replied to you. best regards, Tarik

Hello Dartagnan, If your country is supported and you have preregistered, you might get selected for the first order round. Don't worry, if you don't make the first round you will have plenty of other chances to order as we will be gradually sending out batches of cards. As for your ticket, I...

Hey ThumperTM, Seems that your last reply was on 17 Dec 2011. We then followed up asking you to reply by the earliest on the 23rd of Dec 2011, this would give the merchant sufficient time to state their side of things. Interestingly enough, neither of you replied with in the given time frame...

Hey ThumperTM, Hold up, double checking.

(UUZ-811080) Hello Paki, To move forward with you account status, please reply to the support ticket ID UUZ-811080, we had sent you a request on the 5th of January. Best regards, Tarik

Hey, Our resolution team had asked you to reply with within the given time frame. As of now, no reply has been made. I suggest you reply to the contact request. Best regards, Tarik

Hello Paki, You have been advised by our account security team to contact us on the matter in 180 days. Until then the funds will remain under review. If you have any cencerns about this, contact our security team. https://www.alertpay.com/en/contact.aspx Best regards, Tarik

Hey Pro, It's my understanding that we are not going to provide the card virtually and are going to ship it only. best regards, Tarik

Hello Dartagnan, I have forwarded your ticket to the appropriate people, however I think you should probably resend the photo ID in a higher resolution. Make sure that it is under 1MB in size and is in JPEG format. As for the AlertPay PrePaid Debit Card we will be gradually implementing new...

Hey Pro, The documents you have submitted have been reviewed and approved. Check the status of your account, you will notice a change. We have also sent you a reply to JVG-758754 as a confirmation. Best regards, Tarik

Hey D@ni, Check your PM. Best regards, Tarik

Hey EngSniper, You can verify your alertpay account by submitting us a support ticket containing the following information: • Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your...

Hey D@ni, By pre-registering for the AlertPay PrePaid Debit Card you are reserving your card for when the Card is ready to be ordered. The card should be out soon! Once it's out, if pre-selected, you will be the first to be notified when the card is available for ordering. Best regards, Tarik

Hello Kingthe_ali, All eligible members will see a pre-registration banner appear when they log in to their AlertPay Account. If you are one of those members, to pre-register for the Card simply log into your AlertPay account, click on ‘Pre-register Now’ and choose which card you would...

Originally Posted by Amz Is the AlertPay debit card available to users in India? Also, are there any plans to bring back local bank transfer and credit card withdrawals for Indian users? Hey Amz, The AlertPay PrePaid Debit Card is NOT available to our Indian members. If ever...

Hey Sahibaan, Unfortunately we do not allow third party funding. You can always get your friend to set up a verified AlertPay account, then use the send money function to send the money. Your friend can then initiate the withdrawal to their own bank account. Best regards, Tarik