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    The Official Alertpay Support Thread

    I was sent an email saying my card was shipped, then wtf is this? Ticket ID: CLO-526428 Ticket ID: HJP-422353 Hello 0ccul7, Unfortunately it is what it is, it has been explained to you. I suggest you reply to the emails that have been sent to you asking to change the date of birth to reflect...
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    The Official Alertpay Support Thread

    Hello okpaa, I have appointed your support ticket to one of our team members who are looking into your matter for you. You should be hearing from them shortly. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello ranaasad, I have appointed your support ticket to one of our team members who are looking into your matter for you. Also, are you able to pm me the last time your had been able to log into your account. You should be hearing from them shortly. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Froomple, Unfortunately we do not support localized banking in India. This means you will not be able to initiate a bank transfer with your Indian bank account. This leaves you with the bank wire transaction. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello BlackMask, You are able to provide us with your government country ID card. If the amount of numbers don't fit, just put as many digits as possible. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello F A S T E R, Have a look at our fees page to get a good understanding of the cards fee structure. https://www.alertpay.com/prepaid-cards/transactions-fees-limits.html Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Dartagnan, I can confirm with you that your AlertPay PrePaid Debit Card has properly been ordered. Our international members can expect a two to three week waiting period for delivery unless express shipping is chosen. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Dartagnan, It looks like the payment for your second attempt to order the card has gone through successfully on 1/27/2012. Best regards, Tarik
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    Hello piratebay, We are providing you with the option of verifying your AlertPay account by...

    Hello piratebay, We are providing you with the option of verifying your AlertPay account by submitting us a support ticket containing the following information: • Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match...
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    The Official Alertpay Support Thread

    Hello Foxman, Right now AlertPay is not processing credit card until further notice. Once we anticipate this service to be restored, we will defiantly let everyone from the Wjunction community know. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Masterbator, The amount will be deducted as soon as you finalize ordering the card. The account balance will reflect this immediately. Best regards, Tarik
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    Hey Blackshadown, We are providing you with the option of verifying your AlertPay account by...

    Hey Blackshadown, We are providing you with the option of verifying your AlertPay account by submitting us a support ticket containing the following information: Proof of address, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match...
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    The Official Alertpay Support Thread

    Hello kof_p, You will be able to make a withdrawal at an ATM machine. The AlertPay PrePaid Debit Card will be accept anywhere visa is accepted. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello wsw243, Submit the government issued ID as a replacement for the drivers license. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello avRo, Once you surpass the receiving limit of $400.00 USD the account will automatically get upgraded to a Personal Pro account. Hope this clarifies things Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Gh0st.hound, Our team has replied to your support ticket yesterday. Let me know if you have any more questions. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Smoking, Depending on where you are located you will be able to withdrawal by bank transfer or bank wire. If you are one of our US based member, you will be able to request a check withdrawal. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello franceserves, Our Israeli members will be able to verify by initiating a bank wire deposit. Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Keshin, If you already paid for, or already have an AlertPay PrePaid Debit Card we automatically select you for to be shipped the new card. More details on the matter to come soon! Best regards, Tarik
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    The Official Alertpay Support Thread

    Hello Dartagnan, You will be given another opportunity to apply for your card within the next 7 days, so make sure to keep logging into your AlertPay account. Once the banner appears informing you that you are able to apply for the Card, submit your application again. Best regards, Tarik
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