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    Payoneer NOT closing Virtual Account system, only improving it

    Yes, the basic criteria is to have received at least 3 payments from one of our partners over 3 months, which means you need to be an active Payoneer user. Now we also have the white list of companies, but all the major ones are on it: PayPal, Amazon, CJ, CB, etc. Since we are making this...
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    Payoneer NOT closing Virtual Account system, only improving it

    Hi everyone, We have a conversation going on in another thread, but since the title was misleading, I wanted to clarify: Payoneer is NOT shutting down the Virtual Account program - just the opposite. We are upgrading it by switching to a stronger and more powerful bank. The new bank will allow...
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    Payoneer closing USA Virtual Bank Account program

    There are 2 emails that are going out: 1) The one above that cancels the VA - this was only sent to a few people 2) One explaining that we are only able to receive payments from white listed companies and the account isn't being canceled - most people with the VA received this email and will be...
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    Payoneer closing USA Virtual Bank Account program

    Hi guys, I know that it seems like it's a negative thing, but it's actually really good - we are switching to a much better and stronger bank, and we won't have delays like we have had in the past. The bank asked that we use a white list, and we will consider adding more companies to it as we...
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    Official Payoneer Support Thread

    Hi WarezLord, I see your ticket. We will have it answered today. Thanks :)
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    Official Payoneer Support Thread

    Hi WarezLord, Can you post your ticket ID here? I'll check for you (starts with LTK).
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    Official Payoneer Support Thread

    Hi Wafi, Please contact our support team to get more info: http://www.payoneer.com/contactUs.aspx As per our terms of service, we are required to block cards that haven't been used in over 6 months (this never includes cards that have funds on them), so chances are that's what happened. Talk...
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    Official Payoneer Support Thread

    I'm happy you're interested in Payoneer! While we do have thousands of users in Pakistan, the purpose of the Payoneer card is to receive payments from a partner. At this time, PP and AP aren't our partners. May I ask who pays you to PP and AP? Maybe we are already working with them or can sign...
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    Official Payoneer Support Thread

    Hi Osama, Your email was answered a few hours ago. Please feel free to contact me directly at taliakl at payoneer.com once you have replied with the required information and I will have it escalated. Thanks!
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    Official Payoneer Support Thread

    I don't know, sorry. I'm not sure about that. They should apply and maybe they will be accepted, depends on the site.
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    Official Payoneer Support Thread

    Any time B-)
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    Official Payoneer Support Thread

    It can take up to 2 business days for our support team to reply to an email. You haven't received an acceptance email yet because it is still being reviewed by our card approval department.
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    Official Payoneer Support Thread

    No - it will be a completely separate account. You will still need to have the 2 cards, one for Webmoney and one for everything else. Webmoney is a separate partner that can't be linked to other partners.
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    Official Payoneer Support Thread

    Hi Osamaxafar, The ticket was closed because you spoke to us via live chat. If you need more information, please talk to us on live chat again, or just reply to that ticket. Thanks!
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    Official Payoneer Support Thread

    OK, I have the answers: You can only use the card issued by Webmoney for their transfers. You continue to use your current card for all other payments from partners. You can add new partners EXCEPT Webmoney to the card you already have (and you can't add new partners to the Webmoney card)...
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    Official Payoneer Support Thread

    Hi, Yes, that would count as a partner payment. :P Regarding Webmoney, since this LITERALLY launched 2 days ago, I need to find out. I'm pretty sure that you have to get the card through Webmoney and can only use it with them (not other partners), but please let me find out and I will get back...
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    Official Payoneer Support Thread

    Congrats on receiving your card! You can use the card to verify PayPal for sure - I'm not sure how AlertPay works, sorry. With PayPal, however, to use your card to verify your account you need to already have a payment on it. PayPal performs a micro charge of around $1-2 (usually) to verify...
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    Official Payoneer Support Thread

    The VBA is technically available to everyone, but it does involve an application process. There is a minimum requirement of 3 payments from a partner over a 3 month period (at least), at which point you can contact our support team for an application (it isn't automatically offered to everyone)...
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    Official Payoneer Support Thread

    Thanks, but I've been here since August :))
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    Official Payoneer Support Thread

    You're very welcome :-) Just so you know for the future, the block after entering the wrong password is only for half an hour. When our card approval department reviews your application, they will probably see that you have an account already, so don't worry. They may offer to merge or to help...
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