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Hi infernohuman Could you please PM me with your account name, with the first and last four of the credit card you used. Cheers

Hi Sonic I have talked about these cases many times. It is not that AlertPay does not want to re-enable these withdrawal options; it is that they are very complex to re-enable. Please see post #391, where I address you among others, on what is happening at the moment as it concerns...

Hi DejaVu Please see the above post, #408. Cheers

Hi fadepal As I don’t know your account type, I’m giving you the rules for our different account types. AlertPay is a Canadian registered corporation that strictly complies with the regulations of Office of the Superintendent of Financial Institutions Canada (OSFI), the Financial...

Hi ps03 I have escalated this issue, in order to have a resolution. I ask for your patience as I try and get this resolved and an answer for you. Thanks. Cheers

Hi Music_Machine Cheque withdrawal is currently unavailable. I think you told me your location once, but it's not coming to me at the moment. We have localized banking in certain countries, i.e. bank transfer. And every AlertPay supported country has bank wire. Cheers

Hi ps03 You are corresponding with my customer support team on this issue. I will continue to follow the ticket. Cheers

Hi george101 PayPal charges the sender instead, and charges on each recipient. Are you part of an affiliate network? We work with many of them for payout options, for there mass pay options.

Hi Sonic We are not waiting on one to be ready to launch both withdrawal options. If one service has been tested, and ready to go we will launch that regardless of what is happening with the other option. Cheers

Hi pankaj PayPal does have that reputation. In fact that’s why AlertPay was started. The owners were doing large volume of sales through PayPal, and kept having their money frozen. They created their own secure online payment processor, AlertPay, so that they wouldn’t have this...

Hi Sonic, mr. ehab, Quakcing, rokyee Cheque withdrawal is being tested with our service providers. Testing has been progressing well, at this moment there is no date for when it will be implemented. Credit card withdrawal is still a work in progress. There are a few issues on this...

Hi pedrosa Personal Pro accounts have to pay the receiving fee. Cheers

Hi pedrosa It depends on the type of account you have. If you have a Personal Starter account and have not exceed $400 USD for one month or $2000 lifetime, then you do not have to pay receiving fees. 2.5% + $0.25 is for a Personal Starter Account, that has received beyond those...

Hi ps03 I have brought your ticket to the attention of my banking support. Cheers

Hi DejaVu You can verify your account with a bank transfer deposit. You can also verify your account with credit card validation. If you have a Business account, you will also have to submit proof of ownership for your business, such as any of the following: • Article of Incorporation...

Hi robert420, LlamaServers Thanks for the kind words. We appreciate it. Cheers

Hi vizoomer What currently are you from? Cheers

Hi Music_Machine At the moment credit card withdrawal is not active, so you cannot withdraw to any credit card/debit card. The AlertPay prepaid card is working, but is it beta, so only a few members are able to test it out. Testing is going well, and once it is ready, we will announce...

Hi roadeelahmad AlertPay is a Canadian Registered Corporation that strictly complies with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and other applicable regulatory authorities. We must comply with the Know Your Customer policy, and enforce it strictly...

Hi Sponge Bob Credit Card withdrawal has been unavailable for a few months, not two years. We are looking at restoring that service, however the negotiation is quite complex due to the number of parties that are involved. Cheers