Search results

Hi Nightmare, Your AlertPay account shows no signs of having been accessed without your authorization and that the submitted email appears to be a spam email that occurred as a result of Badoo, a service you may or may not have joined. It is sending invites to all of your contacts. If you do...

Hi NightMare You should be fine then. Cheers

Hi NightMare While AlertPay allows users to access their accounts from different locations, we don't allow the use of a proxy server. Also, if you are going to be travelling for an extended period of time and are going to access your account, you should call our customer support at...

Hi wtfcrane For an unverified AlertPay Personal Pro Account, you have a receiving limit of $1,000 USD per transaction, and lifetime $5,000 USD. So you can receive that $10 USD amount, no problem :) Cheers

Hi Occul 7 There are no fees to upgrade your account, whether it is from Personal Starter to Personal Pro to a Business Account. They are all free. :) For verified Personal Starter account, you can send an unlimited amount of money at one time and receive up to $400.00 a month and...

Hi missingplugin I saw your original post. I have brought it to the attention of my customer support team. Please be aware that we are dealing with a backlog at moment. Cheers

Hi MSL6600 I want to assure you and others, that delayed wires and transfers are isolated cases. I have brought this issue up with my banking department and we are investigating why certain members are experiencing delays. Please PM me with your account info so that I may look into situation...

Hi NightMare It should not take a month to receive funds from your AlertPay account to your bank. I know you and I have spoken about this issue before. Have you contacted your bank to ask them if they use an intermediary to accept funds into the country? Have you attempted to withdraw the...

Hi Jayzzy, Shoaib Ibrahim, wafifandouli I want to clarify that AlertPay does not randomly suspend accounts. However, we take attempts to circumvent our protocols very seriously. I strongly suggest you call AlertPay at 1-514-748-5774, and speak to a member of our security team in...

Hi Occul 7 As diablo9975 said you can downgrade your account, just send a ticket to general support, https://helpdesk.alertpay.com/index.php?_m=tickets&_a=submit Cheers

Hi abakodama, michomoz The issue is that our current banking partner only has agreements in place to wire money to Egypt. Cheers

Hi Funxlab, tut2tut I completely understand your frustration, and you have every right to feel the way you do. However, you must consider the nature of our business and the size and scale to which we have to implement everything. We do plan, that’s why our prepaid card is still in...

Hi ps03 Please PM with either you account name or transaction number and I will look into it. Cheers

Hi MSL6600 For Bangladesh you withdrawal options is bank wire. If you’d like to verify your account you can do so by bank wire deposit. Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire...

Hi Everyone Sorry for the lag in not answering questions in the thread. We had a major storm in Montreal that severely affected power in certain parts of the city; unfortunately our office was affected as well. Cheers

Hi wafifandouli The decision to suspend your account is due to a direct attempt to circumvent our terms of service, which is in violation of our user agreement. I strongly suggest you call AlertPay at 1-514-748-5774, and speak to a member of our security team in order to rectify this...

Hi Hostinpk I'm happy to announce, your website has been approved. Cheers

Hi tmk As I stated in my previous post, once you've added your bank account you should not experience any issues. In India you can withdraw from your AlertPay account via bank wire. Cheers

Hi tmk If you have not already done so, you’ll need to add a bank account to your AlertPay account. As well, depending on your location and the withdrawing options available to you, you might need to confirm your bank account with micro deposits. Once your bank account is added...

Hi Hostinpk.com My website review department wrote to you earlier today. In the email they informed you that they require more information and additions to your website in order to proceed with the review. Please check your email, and reply to them providing the information they...