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I'm sorry but I don't believe you since you are constantly abusing our service and use stolen Payza accounts to pay bills. Secondly the SPAM you were sending was not generated by WordPress and it contained something related to lottery claim or something like that. I will now only talk to...

Well, I guess that's what exactly happens when you use stolen Payza account to pay your bills, Send us FAKE passport ID, Use rapidleech script on our shared hosting server, Send insane amount of SPAM multiple times after even after warning. I would love to talk to your lawyer my friend...

You should have opened ticket immediately, It was caused due to high load on server which was caused by some scripts used by our clients which we don't allow. Your website should work fine now and I apologize you faced problem on your first day with us. :( let me know if I can help you...

Yes it doesn't matter your PayPal account is verified or unverified. We use our own checks before approving any the order.

Your order was not even approved and your payment was then refunded. That's why ticket response was delayed. Secondly I always tell our members that "Rapidleech is not perfect and can never be perfect" it depends on so many things which end user don't understand who's paying just $2.49 for 8...

Well you need to accept that you were not responsible enough to pay attention to emails and then blaming system or company is not good idea. You don't know how things works buddy so i don't blame you, common sense is that you can't over pay your electricity bill and then expect that extra...

I think we treat all clients perfectly but if a person just ignores repeated email messages and is not responsible enough then it's not our fault.

Well it's not system fault, you need to be more responsible that's it. Update the ticket with refund request and your payments will be refunded.

Hello HotNich, your old virtual server was cancelled in August because we moved all clients to Cloud Servers. So it was your responsibility to cancel the subscription payment from PayPal because if you don't cancel then it(PayPal) will keep sending it and the invoice you required to pay was not...

I don't need to read books :) leave it because I don't know what kind of virtualization you are using and you don't know about our setup. The problem is what causing the high IO on this particular cloud server while other cloud servers are working perfectly fine.

I will update your ticket with screen shot of why your server crashed. For other people who are trying to be "smart" it's not IO wait :)

I apologize you are facing this issue, just to be clear to people who don't know which cloud technology we are using. Basically it's not possible for us to oversold the resources because we are using SingleHop private clouds which is developed and controlled by SingleHop and it uses KVM...

Sorry guys... we were moving shared hosting accounts to our new cloud setup so it caused brief(5-10 minutes) downtime. The reason we moved is because new cloud is easy to upgrade and migrate as compared to dedicated server.

it's working perfectly fine on my end.... please reply to ticket with your IP.

Nothing is down. Open ticket with your IP address.

The primary hard disk was out of space because server tried to backup the secondary hard drive for backups on primary hard drive. So due to lack of disk space most of the services started to fail. I have updated the backup configuration and everything is running perfectly fine now. If you...

working fine for me... open ticket with your IP.

Thank you for your interest. Web Hosting Talk account was disabled because I had more than one accounts(not for advertising because our service offer unlimited disk space and bandwidth). You won't find any kind of suspicious or fraudulent activity related to our company. :) We used to offer...

My apologies buddy, didn't noticed the notice from datacenter(SingleHop) recived 5 days before, here is it.

My apologies buddy, didn't noticed the notice from datacenter(SingleHop) recived 5 days before, here is it.