Hi Rakesh,
To verify your AlertPay account you will need to complete either bank confirmation or credit card validation. You can simply follow the steps in your account when you click on "Get Verified".
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi Cloud,
If you have the option to order the card (as it has not been fully released yet) then its should take approximately 3 weeks to get to you, if you are in Pakistan.
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi Hydro,
If your AlertPay account is blocked you'll need to contact our customer support department by either Phone: 1-514-748-5774
or
Email Support: https://www.alertpay.com/en/contact.aspx
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi Arthur,
If you didn't cash the check, you can contact AlertPay (email/phone) and have it credited back to your balance. This is the first time I hear of such high fees to deposit a check. You may want to look at other options or banks to deposit it in, in the future :)
Chris z
Online...
Hi Cloudshadow,
If you have the AP debit Card you can still withdraw to or load the card as normal.
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi guys,
We want to take this opportunity to explain a few of the changes that have been happening at AlertPay.
AlertPay started in 2004 and now has over 6 million members. Over the past few years we've been growing very rapidly with nearly 8000 new members joining us everyday! Due to this...
Hi Thumper,
Has your issue been resolved? We normally reply to all emails within 48 business hours. Please note we are not available on weekends and holidays.
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi Tut2tut,
The AlertPay check withdrawal system is temporarily disabled, and you should not have been able to withdraw a check on that date. If you have submitted a support ticket would you be able to message me with the ticket number, (or just your email address) and I can take a look int...
Hi Shahrukh,
Yes, you will need a bank account to cashout your funds. A bank account can also be used to verify your account. (A Credit Card could be used as well)
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi everyone!
AlertPay is happy to announce we've launched, Sandbox! A fully functional test environment for Developers, Webmasters, and Business Services to test their websites and our features before going live. (Test API functions, buy now button & buyer/seller accounts.)
To get to the...
Hi Jeetsingh,
To open an AlertPay account all you need to do is go to AlertPay.com, and select the "Sign-up Now" button. This will guide you through the sign up process. Simply follow the steps along the way.
Thanks,
Chris Z
Hi everyone,
We want to take this opportunity to explain a few of the changes that have been happening at AlertPay.
Over the past few years we've been growing very rapidly with nearly 8000 new members joining us everyday! Due to this rapid increase in volume we have had to negotiate some of...
Hi guys,
We want to take this opportunity to explain a few of the changes that have been happening at AlertPay.
Over the past few years we've been growing very rapidly with nearly 8000 new members joining us everyday! Due to this rapid increase in volume we have had to negotiate some of the...
Hi guys,
AlertPay only supports a limited number of verified exchangers. To ensure the safety of your funds and transactions we recommend that you only exchange money through one of these. The list of exchangers can be found in your account when you select "Withdraw". (On the right hand side...
Hi Chemicalx,
Unfortunately the only way to transfer from one e-wallet to the other would be to first withdraw your funds. This is also the safest method too.
Chris Z
Online Community Support
AlertPay.com
Hi guys,
We strongly discourage Chargebacks as you can see in our Terms Of Service. We do everything possible to limit Chargebacks on our merchant's accounts and even offer the option of disputing chargebacks.
Unfortunately Chargeback do sometimes happen, but by exercising best practices and...
Hi,
WHMCS launched a new version last week and this may be causing some compatibility issues with the AlertPay Module. We would suggest contacting WHMCS directly for support surrounding the issue you are experiencing.
Thanks,
Chris Z
Online Community Support
AlertPay.com
Hi Shahrukh,
Have you been able to successfully create an account? If you have any further questions feel free to ask away!
Chris Z
Online Community Support
AlertPay.com
Hi AJ,
For the phone verification, if you are having problems we would ask that you contact our customer support department. (Preferably from the phone number listed on the account). Once you speak to one of our agents we should be able to verify your account in a matter of minutes.
edit: The...
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