Search results

If you didn't receive the product or service you were promised then filing a Transaction Dispute will help you get your money back. As you have already filed a Transaction Dispute (~12 hrs ago) we would ask for your patience as we work towards resolving this for you. Thanks, ChriZ Online...

Hi, For the moment bank wire is the only option to withdraw in Bosnia and Herzegovina. We will soon be re-introducing check withdrawal and credit card withdrawal. Hopefully we'll be announcing a date for the return of these services in the next month or two. Thanks, ChriZ Online Community...

Hi raoadeelahmad, As much as AlertPay does to avoid and prevent payment reversals, occasionally they do happen. As this is a rare occurrence we wouldn't advise any changes to your business practices. If you would like more information about the payment reversals you can reply to the email...

Hi, If your account becomes compromised or if you set off one of the automatic security flags then we may ask you to submit additional verification information. This simple process allows us to maintain a high level of security and ensure that no one has access to your account but you. Once...

Hi, You need to first activate the card by logging into your AlertPay account and going to "financial" then AlertPay "PrePaid Card". There you will see the option to activate the card. Once it's active you can start using it as you were using the old card. Hope this helps, ChriZ Online...

Hi guys, We should have some of the other withdrawal methods coming back over the next few weeks, and we are also putting redundancy plans in place in case we ever experience problems with these again. We thank you for your patience. ChriZ Online Community Support AlertPay.com

AlertPay offers things that other Payment Processors don't. AlertPay serves more industries then any other Payment Processor. AlertPay also offers services to many countries that can't use Payp, or other processor services. These are both reasons that AlertPay continues to grow so fast. Once the...

Hi Kiboboss, The temporary card will be being provided by TruCash, and as such AlertPay will not have any control over the fees. Included with the card will be the information regarding associated fees & applicable costs. Once the AlertPay card is ready, we will send it out free of charge to...

Hi Cojba, You can take a look in your AlertPay Account to see if we've sent out the card. If you had already been using the AlertPay card then we would have automatically sent out the card. If you had just ordered the card your order may have been cancelled (and the money returned to your...

Hi Mr. RT, It will be possible very soon. We should be releasing these cards for all of our members as soon as they are ready which is looking like a matter of weeks! Cheers :) Chris Z Online Community Support AlertPay.com

Hi, Correct, we will be automatically be sending new cards to all our members who already have the AlertPay Card. If you're AlertPay Card is currently active and in use we will be sending a temporary card first, then transitioning to the Official AlertPay PrePaid Card within a few weeks. The...

Hi everyone, Just to confirm what is going on with the AlertPay PrePaid Card. We have completed the testing stage and found that the provider we were using didn't meet our needs. July 7th will be the last day you can load any additional balance on the cards as we will be phasing these cards...

Hi MLS6600, First off, in order to verify your account, you will need to do more then just phone verification. You must also complete either credit card validation or bank confirmation (transfer/wire). Next, you may encounter difficulties if you are sending funds to a friend using his...

Hi Kate, There are several advantages to using AlertPay! We support more industries then any other payment processor. We operate and provide merchant services to over 190+ countries. We are growing rapidly and are continually offering new features and listening to the needs and wants of our...

Hi, AlertPay is an alternative Payment Processor. We offer many of the same services as PP and others but we service even more industries! If you're looking for specific information you can message me and I'd be happy to respond. Chris Z Online Community Support AlertPay.com

Hi, AlertPay to Alertpay - the receiver pays a 2.5+0.25$ fee In regards to transferring to an India bank account the options are Bank Wire or Check. Bank Wire would be 15$ USD and Check would be 4$ USD Hope this helps, Chris Z Online Community Support AlertPay.com

Hi Gavo, As you may have heard Check withdrawals are currently disabled for all AlertPay members. This is a temporary issue that should be resolved over the next few weeks, however what it means is all check withdrawals are down, including check withdrawal for verification. (Some members were...

Hi bhanuprasad, In regards to this module, AlertPay doesn't make or maintain any of these modules. They are developed by 3rd parties and not AlertPay and therefore if you are having difficulty with the WHMCS AlertPay module we would recommend sending a support ticket to WHMCS. Thanks, Chris...

Hi Lukip, The AlertPay debit card has not yet been fully released. We will be advising all of our members as soon as it becomes available.' Thanks, Chris Z Online Community Support AlertPay.com

Hi Roosti, Withdrawal by bank transfer can take up to 6 business days. Also please note that June 24th was also a banking holiday and has delayed the process by one day. Thank you for your co-operation Chris Z Online Community Support AlertPay.com