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You only see payments requested after you activated the logblook jDownloader

Just send me a pm with your id.

probably browser upload? All browser set their own upload limits (as example firefox 2gb). If you want upload bigger files you should try the FTP or Remote upload.

send me your account id via pm i'll take a look into this.

Your problem is completely different to the one in the posts, it sounds like you got hacked and the hacker got payed already. If you send me your account id i'll be able to take a look into this. frozen frozen frozen, every day, do you refresh the page every minute? As we said around 100...

advertised account ≠ valid sales a 48h account is a advertised account but not an valid sale.

Could you send me some account id's of this users, i'll take a look into this. same for you, could you send me the account id's, so iam able to take a look. just a information; 48h sales are counted as advertised accounts too.

we delete only inactive files ( 180 days after the last download ).

we offer a limited stock per payout bulk, amazon.com seems to be bugged currently our development is already taking a look into this. could you tell me your account id and a example link via pm. EDIT: Amazon.com should be available now.

What is the problem could you explain it? If i understand it right: We don't update stats in live time, how often do we need to say this?

We don't support the IDM, you should try jDownloader instead. Do this user use proxies? Do you maybe know the internet provider of them? We need more informations to sort out an problem like this.

you should be able to request via amazon.com i'll forward this to our development so they take a look into this.

declined the payout, you should pm me to sort out the problem. amazon.com or .de ?

1. Login 2. Go to the premium order page 3. Choose your runtime 4. the last payment symbol is a green € which will use your balance to buy the runtime

we already send a email to the old address ?

Upload: not limited Download: 1 GB no

Just to confirm it, if a person import a imported file, the uploader of the original file, not the first importer, will get the %. Could you send me your account id so i can take a look into this. 180 days for all sort of users. Just send me a pm and yes you're able to request a new...

Acount Holder : your name Bank : name of the bank IBAN : is needed else we're not able to payout Yes it can only exchanged into runtime but if you (as example) only got 10.000 points you would like to time your 1 month when you need it and not when some hack abuse it.... forwarded it to our...

We fixed some manually to take a look into a solution which we can automate, currently we're working on this automatically solution, as i said patient is the only need here.

my reply is referring to this case, also as you're able to read buddah already got his money back (and if you look into his post history, he isn't a ul fanboy or something like this, so it's probably not a "preferred list"). I told you all that it will be returned before you even contacted the...