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  1. Z

    UFOX.com Official Support Thread

    We have our own merchant now... 30 days is only $9.97 USD __________________ Added after 4 minutes: I've been talking on the back channels with some of the other file share sites, and they all report the same thing, with the guys from Taiwan, so this is not an isolated indecent to just UFOX.
  2. Z

    UFOX.com Official Support Thread

    That guy defrauded us out of over $750 ! nice try "Nice"
  3. Z

    UFOX.com Official Support Thread

    We're going to be going off-line for a few minutes while we change servers. There will be an IP change as a result.
  4. Z

    UFOX.com Official Support Thread

    Ok guys here’s what we’ve been doing… we cut the speeds to drive up the premium sales over the weekend and sure enough premium sales shot right up. The reason we did this is because we are evaluating all PPD traffic to see who’s selling the most. Those PPD up-loaders that have had zero premium...
  5. Z

    UFOX.com Official Support Thread

    Paid Premium members have no cap. Some of the FREE premium passes we gave out have a cap. We are also testing different download speeds to see how it effects sales of premium passes.
  6. Z

    UFOX.com Official Support Thread

    Rate sheet always been on this link: http://ufox.com/xxx/new-ufox-rates.jpg We're going to be using a 3rd party processor that will soon take care of all payments and they will have: Paypal Moneybookers WesternUnion Payza Bank Wire
  7. Z

    UFOX.com Official Support Thread

    Hi guys, We know about it.... it'll be fixed soon. Update: Should be ok now... we're building a new super server that we'll be changing over too very soon.
  8. Z

    UFOX.com Official Support Thread

    Give the new server some time to synchronize and everything will catch up.
  9. Z

    UFOX.com Official Support Thread

    It seems the new host is soon to be our old host! They are just the website host... not the file host so the files are all ok... but without the website you can't access anything... :139: UPDATE: I'm working right now on moving the website to a new backup host. OK we have moved the site...
  10. Z

    UFOX.com Official Support Thread

    Seems to be fixed now... outage didn't effect everyone as it was router related... BGP error!
  11. Z

    UFOX.com Official Support Thread

    Yes the new host is experiencing a problem right now... even their own website is down so it's not just our server.. looks like a router issue.
  12. Z

    UFOX.com Official Support Thread

    Sorry but no download data was collected during the time of the script corruption. We are working with the software vendor to determine the reason for the malfunction and what we can do to prevent the same situation from occurring again in the future.
  13. Z

    UFOX.com Official Support Thread

    Hi guys, we're looking into the problem right now. UPDATE: problem fixed. The script used to collect the download data became corrupted.
  14. Z

    UFOX.com Official Support Thread

    They get 2 gig right now if they just register for FREE!
  15. Z

    UFOX.com Official Support Thread

    Funny you should say that.... things are about to change :-=:-=:-=
  16. Z

    UFOX.com Official Support Thread

    There is no issue with counts… the downloads are accurate. The 'slow-ness' you’re seeing is just because the new system uses an external database, that every few hours batch processes, and transfers the numbers to your account. Every 4 hours your account is updated.
  17. Z

    UFOX.com Official Support Thread

    You said that 4 months ago... so your still waiting? :-= We had the same website designer... so our site looks a bit the same... but in no other way are we connected. __________________ Added after 3 minutes: Cobra turns out to be the fastest server from where I'm located... this is due to...
  18. Z

    UFOX.com Official Support Thread

    Kong1 please PM me who you are on UFOX ... I want to take a look at your stats and downloads.
  19. Z

    UFOX.com Official Support Thread

    Everything should be working OK today.. there was a problem yesterday with the new firewall. Let me know if you still have any issues.
  20. Z

    UFOX.com Official Support Thread

    The new host has some super duper firewall that's too sensitive and is blocking POST's ... I'm trying to get them to sort things out right now.
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