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  1. Z

    UFOX.com Official Support Thread

    Look it's not something that can be fixed in a few hours, like you seem to think. The big problem was we had to many people uploading all at the same time. We're currently adding more servers but this takes time. Servers have to be ordered and setup by the data-center, then they need to be...
  2. Z

    UFOX.com Official Support Thread

    30 days 30 days 30 days 30 for you too
  3. Z

    UFOX.com Official Support Thread

    That was for nikita06 but I'll give you a 60 day account too. *** When we get everything working nicely I'll extend all Premium accounts another 30 days for everyone. ***
  4. Z

    UFOX.com Official Support Thread

    I hear what you say Devil ... we'll be cutting off the free users soon enough.. or at least make them all register. The other thing we're working on is the multiple merchant system... giving people a way to pay for premium. Once thats active you guys can also make money though the PPS...
  5. Z

    UFOX.com Official Support Thread

    You've been extended for 100 more days.
  6. Z

    UFOX.com Official Support Thread

    PM me your username and I'll gladly give you a free premium account. __________________ Added after 4 minutes: The reason is ... the overload on available server resources might be causing errors. Until we know exactly whats going on we have to put the PPD program on hold. Don't worry it...
  7. Z

    UFOX.com Official Support Thread

    We're actually not decreasing the speed on free users .... everyone is getting the same speed right now. It's just we have too many people connecting and not enough server capacity. I was told that down in Brazil they were talking on TV about the new Mega and then someone said something about...
  8. Z

    UFOX.com Official Support Thread

    Hello Everyone, I have just sent payments out to everyone that was due via PayPal.. please check your accounts. We've taken the PPD system off-line until we can address all of the problems. It's not fair to everyone involved and we feel it's better that we correct the issues before we...
  9. Z

    UFOX.com Official Support Thread

    Things are working much better today from what I can see. What was happening the past 2 days was there was just too many people uploading all at the same time and this was over tasking the servers. File servers are designed for lots of downloads, not uploads... lots of RAM is dedicated to...
  10. Z

    UFOX.com Official Support Thread

    You've been paid ;)
  11. Z

    UFOX.com Official Support Thread

    Like I said a few posts back we're still setting things up... we've been online now only 12 days... Please will everyone just relax.. I've sent out payments via Paypal to the first group of people. Webmoney was being tested and will be an option but you guys have to give us a little bit more...
  12. Z

    UFOX.com Official Support Thread

    These captcha's are actually fed to us from Google... it's a google app... so it's google that's the problem. I turned off the google captcha's. I personally hate captchas... but without them we have problems with bots... and this is the main reason that google is providing this captcha service...
  13. Z

    UFOX.com Official Support Thread

    Yes there is something wrong... we're just not sure yet just what it is. My graphs are all over the place today, so the file servers seem to be sending erratic information back to the database. The CPU load on our 24 cores servers is high and the pipe (bandwidth) is getting up there too. We are...
  14. Z

    UFOX.com Official Support Thread

    I just ordered another server 5 minutes ago to keep up with the demand. It's a real challenge in our network ops center, to keep the load balanced, across servers, as the change in load is so unpredictable. We had a huge surge today from Brazil .. seems we we talked about on a radio station...
  15. Z

    UFOX.com Official Support Thread

    You can not use your own IP or user account to download files that you uploaded... yes this will not be counted.
  16. Z

    UFOX.com Official Support Thread

    Yeah around 9AM EST we brought online another server to relieve the load. Jan 12th system had 0 files Jan 20th system hit 10,000 files Jan 22nd system hits 18,000 files Growth is extremely rapid... but at the same time it's nice to see the positive response to our new business. I sent out...
  17. Z

    UFOX.com Official Support Thread

    I just took out Paypal and had to put something there. Tell me guys, besides Paypal, what other payment systems do you guys like best and would like us to have... because right now that's what I'm setting up.
  18. Z

    UFOX.com Official Support Thread

    There was a botnet hitting you account, downloading the movies, same movies over and over again from 100+ different IP's. Why would anyone do this so you can gain $ from it? Activity like this will not be tolerated and will get your account deleted. :x:
  19. Z

    UFOX.com Official Support Thread

    Sure thing... 30 day premium added.
  20. Z

    UFOX.com Official Support Thread

    Were you cheating the PPD program in any way? I'm not saying you were, but there was a red flag on your account raised that something was wrong.
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