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I don't know what happened to them. My previous ticket just got closed again and my problem didn't solve. I need an answer, is this service done or anything else?

Hello Kai, my RDP has been down for almost a week now. And i already send a Ticket, but no one has been response my ticket. Rather than response, my ticket just got automatically closed without answer. Already send new one, maybe your staff will notice it if i made a new ticket. Ticket Number...