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Yes, we had to approve this once, the other crypto except for Bitcoin withdrawals were then also paid out. Paypal is still pending, that will come. :relaxed:

✅ All pending payments from the last few days have been paid out or forwarded as always. :relaxed:

We are processing the pending payouts today, the auto Litecoin process is active again

Thanks for the info, a suitable package was missing after a server transfer, so the process was inactive. Regarding avast, we had already checked VirusTotal yesterday, but there were no other reports. So it really only seems to be avast which is not listed there. We can change the domain for...

Because we currently earn our money with advertising and not with premium traffic. Right now we have 2$ per TB for outgoing traffic. Even then you need hundreds of TB of traffic per day to make it financially worthwhile. Most users need a maximum of 0-3 TB traffic per day and demand is...

TicketID? We currently still have a lot of tickets open, we leave some of them open for account/statistic research.

Yes, exactly. I marked one of your last transactions as completed now. Short update: The problem today and the non-counting views in the last 1-2 days was unfortunately related to the issue on Friday. A process for synchronizing files that was disrupted by the outage on Friday gradually caused...

Can you just create a ticket, then I can see which account it is. We have to renew once for all premium traffic packages, we'll do that right away, but if you let us know your account via ticket, we'll reactivate it immediately.

Apparently there were some major problems today/yesterday, we are currently working in the background to get it up and running again. :worried:

We have just replied to your ticket (Premium Plus Expire date vs. Extra storage booked expire date). We may should display this better in the future if it is unclear. There were no negative adjustments, but in the last 3-4 days there were some Adguard/Ublock users/rules who locked themselves...

Yes, there was a 4-hour outage today. Unfortunately, the power supply unit of one of the web servers was defective, which then led to a chain of further failures. :worried: We are investigating this to filter future failures even better, Normally this should continue to function anyway... Some...

I reactivated it, at some point you only had 6-14 accesses per day with 300GB storage space, so the system acted.

I don't know your account, but we automatically remove accounts that have used up at least 150GB of disk space after a few weeks but don't generate 25 views per day. :thinking:Works for me without any problems, is there any adblock active? The domain voe.sx is only used for logged in users.

Sorry, unfortunately not. :neutral_face: The system gradually sorts out the files every 3 days and removes them from the servers after 6 hours. So it is only ever possible if the files have really just been deleted. Otherwise we have hundreds of TB of storage space occupied for this every month...

Have you activated any special filters? In our tests with the latest filter lists there are no problems and the videos load without any performance delays. Don't worry, we haven't forgotten. There are currently updates every day, but unfortunately you only see changes after a while to see if...

Which chrome adblock extension do you use? I can't tell right now whether this is due to ddos-guard or our website.

Have you already created a ticket for the research? There were only minimal changes in the adblock rate for the top 20 accounts. Otherwise we'll check it again, the technology for recognition should actually have remained the same. - JW Player full screen problem fixed Some users reported...

Clarified, the website he was using was switched off some time ago. Yes, but it's usually plugins or privacy functions that are blocking something. 90%? For most accounts, it's just a few % that fluctuate. Have you already created a ticket? If the account is older than 14 days, has used more...

Are you actively using your account? Otherwise you can send me your email or something as a message and I can check. The system automatically removes accounts that have less than 25 views of any kind per day, have used more than 150gb of disk space and are older than 2 weeks.

Yes, the JW Player works more strictly and only counts when people are really actively watching. When we have changed the player for everyone, we will adjust the affiliate payout again so that it is like before. At the moment we are still collecting some feedback/data.