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Some recently activated functions must first be tested in production mode, which is why such situations may appear from time to time. We are testing them out and pushing new updates every day. Some tickets are currently on hold regarding this. Booked webmaster packages or similar are all...

The last few days we have not been so active due to the public holidays. All pending payments have now been made and the budgets have been replenished. :):moneybag::money_mouth: We have had various updates in the last 1-2 weeks: - Premium accounts have been integrated - New partner program...

It can happen that individual servers are slow when uploading, but this should not be normal. What is slow in your eyes? We can't really do much with the report if there is no more precise data as we have many servers. :) Registration is possible except for one country, otherwise you can write...

The Paypal payments have been completed, but it takes 0-3 days (usually a few hours up to 48h) for the payment service providers to process them. That's why it says "Processed" here: https://voe.sx/payouts and not "Paid", because it was processed by us but the payout itself still takes time...

✅ All payouts have been processed.

The function is active again and we have restarted all the processes, but it will take some time until the queue (12.2k links) has been processed. There are currently just over 100 remote downloads working simultaneously.

According to DDoS-Guard, there were some general problems in parts of the network. These were detected immediately and attempts were made to fix them, but the process took 2 hours. Since 1-2 hours everything seems to be stable again. :)

Our ddos protection DDoS-Guard is currently experiencing massive problems (since approx. 1-1.5h), which also affects our site. Please wait until the problem has been fixed. The corresponding employees are already working on it. We ourselves can only wait and see too. This concerns about 2/3 of...

I've just realized that we haven't answered here. :) If the problem still exists, you can create a ticket. As far as I can see, the error code output there is correct. Your error is actually only displayed if no url was passed as a GET parameter.

Your account is activated again, it had recently deactivated itself again because you used 170-200gb of traffic with 3-5 views per day. If such messages appear, then the system has deactivated the accounts.

Currently no more emails are being sent. We are aware of the problem and have taken appropriate action to get it working again as quickly as possible. (so not only the gmail emails lately, today it affects all emails). Update: Emails are working again as usual. We have now deactivated the...

Thanks for the message, it has been fixed. This affected some areas of the website. 11/17/2023 - A problem has been detected which has not displayed the thumbnails correctly in the last 48 hours. In addition, some statistic data were not collected correctly. This has now been fixed.

We have a lot of servers, so a blanket report like this unfortunately does not help us. - Watch a video that is slow - Press i on the keyboard - create a ticket here https://voe.sx/tickets and post the URL there, which was output at i. Then we can see if we can do something about it. There was...

✅ All payments have been made.

Your payout has been canceled. As long as it is not confirmed, nothing will happen anyway. If payments have been confirmed, you usually have min. 24 hours to lodge an objection.

Yes, we can do that. You have probably caught the right time period, normally 24-48h are usual. :) I don't think you can currently specify this, only the desired language via URL. We can integrate it at some point, but so far it hasn't been requested very often.

We have unblocked your account. Your account was automatically deactivated by the system because you used 241 GB of outgoing traffic with just 9 views one day, which does not correspond to normal use. To protect our infrastructure, accounts are then automatically deactivated. 1699400740 ✅ All...

This is an option, but so far it has not been cost-effective to integrate a completely new provider for one payment method.

Unfortunately currently no, as our exchangers there collect a $2.50-3.00 fee per USDT transaction and it's not worth it for $10 payments.

Yes, there were some problems with DDoS-Guard 8 hours ago, they had some technical issues. Unfortunately, this is then always directly noticeable to all customers including us. Then all you can ever do is wait and see...