Recent content by VidGuard

All payout requests has been paid. I am very sorry for the long delay!! and remember guys, those who uses 3rd party program to gain profits will be banned automatically (new feature implemented), if your account got banned for no reason, please PM me here and I will manually check your account...

Hello, We had some internal issue and we were busy fixing it, all payments will be proceed today!! Edit: This was caused by those users who keeps using bots, residential IPs to gain profits!!! Those are now banned.

All crypto payouts has been paid.

Hi, Paypal takes time, the payment has been sent to our exchanger, it will be paid.

All payments has been paid. We are testing out other encoding options at the moment. No, we do not support multiple audio.

That can be done. Let me check.

I recommend deleting those and re-upload it since the queue was deleted from our redis. We are using redis to save the queue data so those videos won't be proceed since it has been deleted. We are really sorry about this.

Hello, We made some changes on our redis server. We have fixed some issues and restarted it. Sorry about this. Problem: Since redis isn't working properly, our cache system is returning invalid data which results invalid domain redirection, unable to login, invalid video data and more. We...

I have replied to your ticket.

Hello, We are already checking it. Edit: We have fixed the issue. Sorry about this.

I have replied to your message.

Hello, We found a bug on our encoder that has a deadlock error while trying to encode the video, looks like it is being marked as success and not we have fixed it. Sorry about this!

Sorry for the late payouts, they are being proceed now,

Replied.

Send me the List of those videos. Some videos are on pending queue, not yet encoded.