Answer to my question:
Dear partner,
Files were deleted by reason that your account was free.
Kind regards, Alex
Rapidgator.net Support Team
Ticket Details
So buy premium for a year and you will not have problems like this...and one day RG will give much higher prices for premium plans...
Deleted files today (8886)
For a reason: More than 30 days without a download
I had more than 12000 files
Is that because i have been free account and not premium from 20th august or it is something else.... now i bought for a month premium plan for 14.99$.
My question is: are files deleted...
oh my goodness....
Dear Customer,
We have changed our tariffs few days ago and added new plans.
From now 90 days subscription costs $39.99 with 4 TB of bandwidth.
You can also choose another plan.
Kind regards,
Marina
Rapidgator.net Support
Ticket Details
we don't have no more 24.99$ premium plan for 90 days...oh my god...RG introduces new prices for premium plans...for god sake why???90 days is now 40$,for 15$ expensive than it was before...really not fair RG,really not fair...we didn't deserve this...
so will it be like this:one day rapidgator will disappear and become alfafile??correct me if i am wrong??because it starts to show which forums allowed alfafile...or rg will stay??
i had 13 $ in my account and on another day from sunday - monday day i had 0 $...i asked rg support about missing money and they replied me this:
Hello,
is because we received chargeback regarding transactions of your refered customers, and this transactions been refunded.
Can someone explain...
support contacted to add week from from 22.12 - 28.12 and that payout date be on 29th january...hope they will fix it....everyone also should send them a ticket about week and payout date correction
mail from RG about PIN enetering:
Dear customer!
To protect your acсount against hacking we involved new system of control.
When you try to log in you can receive a letter with PIN code.
If you can not find this letter please also check your spam box. Perhaps the letter is there.
If not...
again sent them a ticket for 22nd january for week from 15-21 december......hope they will fix it...if not nothing we can do.....really not fair from RG.
i sent ticket about this week - Week 52 - earnings from 15.12 - 21.12 payout on 22.01.2015,told them that one week is missing but i don't think that they will correct payout date so one week is missing
__________________
Added after 17 minutes:
and someone else should sent them a ticket to...
and for a week 02 which status is in progress we should receive on 29th january....
__________________
Added after 2 minutes:
no...that is week 51 from 2014-12-08 - 2014-12-14 and RG date for payout is ok....
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