FF Support
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Discuss issues with the FileFactory staff here 
Yeah.... I think that's why.Long time ago in 2024
And at that time I never got an answer why they remove it (may be because they don't pay :-) )
just loggd in to see what's up....seems they have a new version of the website now...BETA 0.2...
With your own files or with some other's file, same problem : impossible to downloadI tryed to download some of my older files....and every one I tryed got download failed to start....
this is no news my dear bro,filescamtory must not be used,this is established fact please my dear bros,its end of 2025 and you mustnt repeat mistake of trusting them again.scammers banned my account when i request withdraw newer received
my opinion is they are faster.I just discover that now, on Filefactory upload page, you have 2 new types of upload :
- Pure Uploader - CDN uploader
- New Uploader - Hybrid system
Anyone get a clue about the difference with the old method (Classic Uploader - Legacy Uploader) ?
Thanks
I think Filefactory is dead (if not yet, very soon) because :
- not reliable (some files are still on the server, but impossible to download)
- no support
- since last autumn : trying to make a new version ==> it was a mess and that Filehost was banned from a lot of forum
- since 3 weeks, they tried again a new version and now impossible to download your own files ...
For those interesting there is a website where you can see what's happening ...
Good luck for those still using that FileHost
good day am i writing to filefactory suppor team my name is marco i just wanted to say tht a week already or so i am unable to login at all to filefactory.com with my premium account joe.766@hotmail.com i only recive u n unexpected error occured is there a way u can solve this issue thanks i cant even download no moreDiscuss issues with the FileFactory staff here![]()
hi is this frank from filefactory am marco am a member from filefactory a premium member right now i tried writing to technical support already many many times but message just retuens to me i read in another forum that u had bad issues in file factory that you received a ransomware infection which went deep. cut through all the fire walls and infected 479 servers .FF is back, but it is impossible to sign in. Getting "The email address or password you entered was incorrect" error. What is your experience?
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Hi there,
Thanks for getting in touch! I wanted to let you know that we're dealing with some technical hiccups right now that our team is working hard to sort out. We had to launch our updated site a bit earlier than we'd planned, which has left a few things not quite working as they should.
The good news is we're on it and hoping to have everything running smoothly again with our next update. I really appreciate you bearing with us while we iron out these kinks.
If you're still running into trouble after 24 hours, just give me a shout and I'll make sure we get it sorted for you.
Frank
FileFactory
Is it down again for you too?
FF is back, but it is impossible to sign in. Getting "The email address or password you entered was incorrect" error. What is your experience?
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Hi there,
Thanks for getting in touch! I wanted to let you know that we're dealing with some technical hiccups right now that our team is working hard to sort out. We had to launch our updated site a bit earlier than we'd planned, which has left a few things not quite working as they should.
The good news is we're on it and hoping to have everything running smoothly again with our next update. I really appreciate you bearing with us while we iron out these kinks.
If you're still running into trouble after 24 hours, just give me a shout and I'll make sure we get it sorted for you.
Frank
FileFactory
good day am i writing to filefactory suppor team my name is marco i just wanted to say tht a week already or so i am unable to login at all to filefactory.com with my premium account joe.766@hotmail.com i only recive u n unexpected error occured is there a way u can solve this issue thanks i cant even download no more
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hi is this frank from filefactory am marco am a member from filefactory a premium member right now i tried writing to technical support already many many times but message just retuens to me i read in another forum that u had bad issues in file factory that you received a ransomware infection which went deep. cut through all the fire walls and infected 479 servers .
that sounds very critrical thats what andy mentioned and that u are planing in creating a new website o you already have a new website if u do can u let me know i still wanna remain part of the storage site .
right now am unable to sign in i recive an unexpected error occured cand do anything
i have still all my important files in my account greeding
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yes it is
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i heard a new site will be created from andy h e was also part of filefactory do you know if the new website is already online
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hi fran do you think you can fix the login issue i have recentaly in filefatory
hi frank do you think you can fix the login issue i have recentaly in filefatory
good day am i writing to filefactory suppor team my name is marco i just wanted to say tht a week already or so i am unable to login at all to filefactory.com with my premium account joe.766@hotmail.com i only recive u n unexpected error occured is there a way u can solve this issue thanks i cant even download no more
Post automatically merged:
hi is this frank from filefactory am marco am a member from filefactory a premium member right now i tried writing to technical support already many many times but message just retuens to me i read in another forum that u had bad issues in file factory that you received a ransomware infection which went deep. cut through all the fire walls and infected 479 servers .
that sounds very critrical thats what andy mentioned and that u are planing in creating a new website o you already have a new website if u do can u let me know i still wanna remain part of the storage site .
right now am unable to sign in i recive an unexpected error occured cand do anything
i have still all my important files in my account greeding
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yes it is
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i heard a new site will be created from andy h e was also part of filefactory do you know if the new website is already online
Post automatically merged:
hi fran do you think you can fix the login issue i have recentaly in filefatory
Post automatically merged:
good day am i writing to filefactory suppor team my name is marco i just wanted to say tht a week already or so i am unable to login at all to filefactory.com with my premium account joe.766@hotmail.com i only recive u n unexpected error occured is there a way u can solve this issue thanks i cant even download no more
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yes it is
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i heard a new site will be created from andy h e was also part of filefactory do you know if the new website is already online
Post automatically merged:
hi fran do you think you can fix the login issue i have recentaly in filefatory
hi frank hi fran do you think you can fix the login issue i have recentaly in filefatory
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good day am i writing to filefactory suppor team my name is marco i just wanted to say tht a week already or so i am unable to login at all to filefactory.com with my premium account joe.766@hotmail.com i only recive u n unexpected error occured is there a way u can solve this issue thanks i cant even download no more
Post automatically merged:
hi is this frank from filefactory am marco am a member from filefactory a premium member right now i tried writing to technical support already many many times but message just retuens to me i read in another forum that u had bad issues in file factory that you received a ransomware infection which went deep. cut through all the fire walls and infected 479 servers .
that sounds very critrical thats what andy mentioned and that u are planing in creating a new website o you already have a new website if u do can u let me know i still wanna remain part of the storage site .
right now am unable to sign in i recive an unexpected error occured cand do anything
i have still all my important files in my account greeding
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yes it is
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i heard a new site will be created from andy h e was also part of filefactory do you know if the new website is already online
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I also had issues downloading still in fikefactory
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hi wj new i dont know if u recived my last email of yesterday i wanted to ask can u let me know when the new site is creaated andy from filefactory said he woud create a new site with a diffrent name it wont be filefactory no more .Is it down again for you too?
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hi frank
i dont know if u recived my last email of yesterday i wanted to ask can u let me know when the new site is creaated andy from filefactory said he woud create a new site with a diffrent name it wont be filefactory no more .
i also am still not being able to download or login i recive an unexpected erro occured
i hope theres a temporary fix so i can sign in again my premium account in filefactory is joe.766@hotmail.com
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i dont know if u recived my last email of yesterday i wanted to ask can u let me know when the new site is creaated andy from filefactory said he woud create a new site with a diffrent name it wont be filefactory no more .
i also am still not being able to download or login i recive an unexpected erro occured
i hope theres a temporary fix so i can sign in again my premium account in filefactory is joe.766@hotmail.com
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god morning i just wanted to let you know that i am somehow able to sign in again to my account but i cant upload still or do any downloads while when i try uploading i recive Network error during upload and when i download it says internal error maby its still the servers that are infected or other problem can be that its no longer in classic mode site is having can someone from team still fix itFF is back, but it is impossible to sign in. Getting "The email address or password you entered was incorrect" error. What is your experience?
Post automatically merged:
Hi there,
Thanks for getting in touch! I wanted to let you know that we're dealing with some technical hiccups right now that our team is working hard to sort out. We had to launch our updated site a bit earlier than we'd planned, which has left a few things not quite working as they should.
The good news is we're on it and hoping to have everything running smoothly again with our next update. I really appreciate you bearing with us while we iron out these kinks.
If you're still running into trouble after 24 hours, just give me a shout and I'll make sure we get it sorted for you.
Frank
FileFactory
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hi wj new i dont know if u recived my last email of yesterday i wanted to ask can u let me know when the new site is creaated andy from filefactory said he woud create a new site with a diffrent name it wont be filefactory no more .
i also am still not being able to download or login i recive an unexpected erro occured
i hope theres a temporary fix so i can sign in again my premium account in filefactory is joe.766@hotmail.com
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hi can u please fix the logi n issue since las week am unable to sign in or download i recive unexpected error occured try again
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go0d morning i just wanted to let you know that i am somehow able to sign in again to my account but i cant upload still or do any downloads while when i try uploading i recive Network error during upload and when i download it says internal error maby its still the servers that are infected or other problem can be that its no longer in classic mode site is having can someone from team still fix it
at least am able to login lo out again
good day frank from support teaam am not very hsappy wkith whsat is going on recentaly in filefactory nw am able to sign in but i can no longer upload or download when i try i get eather internal error or it directs me to filefactory classic and it doesnt work at all.FF is back, but it is impossible to sign in. Getting "The email address or password you entered was incorrect" error. What is your experience?
Post automatically merged:
Hi there,
Thanks for getting in touch! I wanted to let you know that we're dealing with some technical hiccups right now that our team is working hard to sort out. We had to launch our updated site a bit earlier than we'd planned, which has left a few things not quite working as they should.
The good news is we're on it and hoping to have everything running smoothly again with our next update. I really appreciate you bearing with us while we iron out these kinks.
If you're still running into trouble after 24 hours, just give me a shout and I'll make sure we get it sorted for you.
Frank
FileFactory
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hi wj new i dont know if u recived my last email of yesterday i wanted to ask can u let me know when the new site is creaated andy from filefactory said he woud create a new site with a diffrent name it wont be filefactory no more .
i also am still not being able to download or login i recive an unexpected erro occured
i hope theres a temporary fix so i can sign in again my premium account in filefactory is joe.766@hotmail.com
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hi can u please fix the logi n issue since las week am unable to sign in or download i recive unexpected error occured try again
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god morning i just wanted to let you know that i am somehow able to sign in again to my account but i cant upload still or do any downloads while when i try uploading i recive Network error during upload and when i download it says internal error maby its still the servers that are infected or other problem can be that its no longer in classic mode site is having can someone from team still fix it
at least am able to login lo out again
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good day frank from support teaam am not very happy with whsat is going on recentaly in filefactory am able to sign in but i cant no longer upload or download when i try i get eather internal error or it directs me to filefactory classic and it doesnt work at all.
i hope you find a soon solution for it or maby change the filefactory back to old classic mode the new interface or change of the site mesed everything up .
i used to alweays upload download nothing works no longer .
keep us posted or at least if u have another domain let us know
is deactivated since months....Can't find their Payout Request page.
It was deactivated long before the relaunch of the new design. My last attempt to make a withdrawal was in April last year, I think, and it was rejected about two weeks later... After several attempts to get a response from support, I eventually received a reply saying that the withdrawal would be processed later and that there would probably be a new design!hi dids u mentioned before that filefactoy was deactivated or dids i read wqwtong so in other words it wont come back or they just have bad issues wth servers