The Official Alertpay Support Thread

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Hi AlertPay Team,

I couldn't find these limits on AlertPay website, so I'd like to clarify, for
Personal Pro unverified, you can withdraw up to $999 at one time more
than once, OR, $999 in total and for more you have to become verified?
Thanks.

Hello azuredrake,

This limit refers to a per transaction maximum as well as the total that can be transacted before verification will be necessary. Once verified, you will be able to initiate $50,000USD withdrawals.

Best regards

Tarik
 
Brother my sending limit is over and i am from india so as i cant get the account verified.
Please help me Sir ;)

Hello nirmalpattara,

You will be able to verify your AlertPay account by bank wire deposit. Simply select option a from the verification page and be sure to deposit a minimum of $50.00USD.

Best regards

Tarik
 
brother i wanna ask question if you get us a credit card can we use it to buy from shop or buy from itunes or a lot of shops like other do with paypal thnkx.
 
I have a verified account with me debit card, but I'm unable to upload funds to my Aletpay account from my bank account ... How long this problem would persist ? Any idea or any probable solution ...
 
brother i wanna ask question if you get us a credit card can we use it to buy from shop or buy from itunes or a lot of shops like other do with paypal thnkx.

Hey Proaudiozone,

Once we launch our prepaid card, it will act like any other credit card. You would of course have to make sure that this merchant accepts online credit card payments.

Best regards

Tarik
 
I have a verified account with me debit card, but I'm unable to upload funds to my Aletpay account from my bank account ... How long this problem would persist ? Any idea or any probable solution ...

Hello WebCare360,

I suggest sending us a support ticket with a detailed explanation of the issues you are experiencing. Our Banking team will be able to distinguish what the may be.

https://www.alertpay.com/en/contact.aspx

Best regards

Tarik
 
When you will allow to withdraw to debit cards?

Hey sahil00150,

We have been looking into instating such a service but in the meantime this is not an option we currently provide. Once we anticipate the release of such service, we will defiantly be posting an article on the matter.
Feel free to have a look at the current articles we have published on our blog. www.blog.alertpay.com .

Best regards
 
Hello Sonic,

It seems we have provided you with the necessary information to be able to wire withdrawal the funds from your AlertPay account to your bank account.

Alternatively you may refer to our authorized exchangers page. Please note that only approved exchangers are allowed to operate through our network. To view a list of the exchangers our members can use through our system please do the following: 1) Login to your AlertPay account and click on "Withdraw".
2) On the right hand side you will see: "Withdraw funds through an AlertPay-recognized exchanger"
3) Click on the word "exchanger"
Please note that transactions with unauthorized exchangers are a direct violation of our User Agreement and may result in account suspension.


Tarik
 
pre-order just got an email .
is the banner already in the accounts or it will show soon ?
coz i still have the banner of the old card in my account .
 
was buying domain from namesilo.com but on payment page i am getting this error
We're sorry, but we were unable to complete your request for the following reasons:


  • Network congestion
  • Time-outs
  • We're excessively popular at the moment and there's a bit of traffic

We apologize for the inconvenience. Please try again later
 
Hello WebCare360,

I suggest sending us a support ticket with a detailed explanation of the issues you are experiencing. Our Banking team will be able to distinguish what the may be.

https://www.alertpay.com/en/contact.aspx

Best regards

Tarik


I have already opened a support ticket but was unable to get a satisfactory response as they said that they had issue with bank funds transferring feature :( They are working on the issue :(
 
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