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So, what is new inside fabulous WHMC 6.3? Let us check it, according to the official website page:

Rich-Text Formatting - now you can apply styles to your text, as well as bulleted and numbered lists, code blocks and more, thanks to the introduction of Markdown support

Auto-saving - your reply is now saved as you type which coupled with improved session timeout detection helps to ensure you never lose that long reply you've been working on improved

Notifications - a new simpler, clearer ticket notification design keeps you better informed of activity and changes to support tickets you are assigned to or watching

Ticket Watching - watching a ticket keeps you in the loop with email notifications any time a reply or change is made, allowing you to see a ticket through to resolution

More Powerful Search - supporting multiple department and status criteria concurrently allows you to build the ticket views that work for youIn-line

Ticket Notes - document your work and allow your colleagues to see your notes in chronological order, right alongside customer replies
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Attachment Previews - view image attachments more quickly and easily without having to download them thanks to full-screen in-line previews
 
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