Dear,
Problem fixed.
Dear,
We checked and saw your account was Free status, that's why system automatic removed file after 3 days. We upgraded your account to premium again and don't forget to contact us ASAP when you get out of Premium, due to control many affiliates so it's hard to check...
Dear,
He is right, it's always include in "premium sales", because it starts recurring after +1 day, not -1 day. You can active 5 days and check by yourself.
Dear,
We check and see no problem with cc gateway, the paygate also check fraud card to avoid dispute/charge back from the owner, if members pay via paypal, they have to wait Reseller send key, almost within 0-48 hours.
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