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Yes, but I have not received any confirmation if the order have been accepted or not. Can you check it please ?

I used the same documents that I have already used to verify my account. (Ticket ID: OEC-877450 )

The banner have already appeared for a second time last Friday and I have re-ordered the card, but I have not been informed if the order have been accepted this time or not. Can you check it please ?

Hi Tarik, Please look at this ticket OEC-877450 . Thank you.

Hello, I ordered an USD card using the same documents that I have used to verify my AlertPay account two weeks ago, but the order has been declined. The banner appeared again in my account, and I have just re-ordered the card, I hope that you will approve my order this time. Thank you in...

Hello Tarik, I ordered a card, but my order has been declined. I wonder if the problem is that I have submited my ID card instead of the passport (Because I don't have one) Can you help me please ? (I already opened a ticket: OEC-877450 )

Thank you Tarik, I already pre-registered so I will automatically receive the card ?

Hello, Does the new card is available for all the users or there are a specific conditions in order to get it ? (Please look at this ticket OMU-170038)

Hello, I used your recognized exchanger (alertexchanger) to exchange 200$ from Alertpay to Bank Wire, they said that the transfer processes takes 3 days but I have sent the money since 11/25/2011 and I have not received anything until now. I emailed them but they don't reply ! :facepalm: Can you...