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Virpus handled this situation exactly how ServeDome should have. If ServeDome posted a message like Virpus did, I would have considered keeping my business with them because I understand that these things happen. But no, the ServeDome owner has decided to bury his head in the sand, and because...

Soon it will be 24 hours since my VPS went down, and STILL no word from ServeDome about what happened! I'd appreciate, at the very least, an email or response to a support ticket telling me what is going on and about how long it will take to repair this issue. BTW the owner is online at this...

DLow, I appreciate you working on this problem but accusing ServeDome customers of not doing "any research" is insulting. I'm well aware that SD is based in Singapore. I'm also well aware that ServeDome advertises 24/7 tech support and a 99.95% uptime guarantee. If you don't offer support when...

Yes I agree, I would like to know how much longer I should expect my site to be down.

Any updates? I'd like to know the estimated timeframe for getting my VPS up and running again, and whether or not I've lost all my data.

My VPS kept shutting down automatically every 20 minutes or so starting this morning, and I've been waiting several hours for a reply from ServeDome. The worst part is that when I log into SolusVM to check on the status of my VPS, it is no longer listed! I really hope I did not lose all my data...