Mucha

Well-Known Member
418
217
43
2019
901
Hello, i waiting ~1 hour ago to conversation, this is normal ?
Yes its completly normal for new users. New users have lower priority on encoding, once our system notice that you send us traffic your priority will be normal as every other user. It is one of our solutions for abusive users who treat us like free storage service or free encoding service.
 

altered93

Well-Known Member
242
68
28
2020
355
I'll clear the cache on front as it is displaying for you old page theme which doesn't exist anymore :D
thank you sir @Mucha now the theme is new in my view but the download button now not working sir

update
it's working but after i press download and wait for 30 second there's no follow up like direct me to download page or download automatically maybe? and there's a bug if i press download button more than once there will be separate waiting time depends on how many i click the download button

also is the waiting time gonna be like this now? is there still waiting time after video start downloading and i wanna download another video? because i still can't download video as per now
 
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richie1209

Well-Known Member
130
20
18
2016
300
Hi @Mucha , As today converted video some has no thumbnail or Splash Screen just blank.. When checking with Export/Edit options there's thumbnail or Splash Screen. And last Is it possible to shows single thumbnail image instead of Splash in iframe video as Splash spoil the video!!! Thank @Mucha
 

Mucha

Well-Known Member
418
217
43
2019
901
Hi @Mucha , As today converted video some has no thumbnail or Splash Screen just blank.. When checking with Export/Edit options there's thumbnail or Splash Screen. And last Is it possible to shows single thumbnail image instead of Splash in iframe video as Splash spoil the video!!! Thank @Mucha
Provide me link to video i will check what is going on.

remote upload not work? from aparat? new cpanel
We can't download something that is not working there.

There is a problem with Remote Upload ! Pending long time...
Queue is simply big.
 
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