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CHU YU

Well-Known Member
49
8
8
2018
5 days Payment still pending. Requested on 2019-11-17(First Payment)

I know it can take upto 15 days but it would be appretiated if the process went a little faster.
*There were a few hosts where unless you reached the minimum threshold again after requesting for payment the first time you would not get paid at all. I hope this host is not the same*
Me too waiting for first payment!
 

OnlyStream

Well-Known Member
609
286
63
2019
When does a movie count as watched?

For example:
- How many minutes to watch?
- What percentage of movies do you need to watch?
- How many advertisements should be closed?
It is simple, video has to be watched at-least 5% of its total length.
 

OnlyStream

Well-Known Member
609
286
63
2019
5 days Payment still pending. Requested on 2019-11-17(First Payment)

I know it can take upto 15 days but it would be appretiated if the process went a little faster.
*There were a few hosts where unless you reached the minimum threshold again after requesting for payment the first time you would not get paid at all. I hope this host is not the same*
Sure il speed up the process soon.
 

OnlyStream

Well-Known Member
609
286
63
2019
why does it take like 30 seconds for the movie to load up, but once loaded is plays pretty well
If the video is not encoded the meta data on the video will take longer to load so once meta data is loaded the video will buffer faster.
After the video is encoded the video will be loaded faster.
 

OnlyStream

Well-Known Member
609
286
63
2019
REMOVED

I have the same problems for days - The media could not be loaded, either because the server or network failed or because the format is not supported.

When this wll be fixed? Alot of my videos are like that.
I have already explained you before we are having issues with some 3 old server and i make sure you will not be having any issue on newer uploads.
 
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qnkov

Well-Known Member
235
96
28
2018
Uploaded files 2-3 days ago has the same problem - The media could not be loaded, either because the server or network failed or because the format is not supported.

So what we do now? I should recheck my files for XX times to find errors and reupload them or you will fix it? I've lost alot of hours searching for neactive files. That's absurd.

Are those files will be fixed or they need to be reuploaded? Like i say, new files has it too.
 

OnlyStream

Well-Known Member
609
286
63
2019
A lot of videos still takes long time to start and the movies keep stopping to buffer every some seconds, the more likely the visitors will get frustrated and leave the video player to another one
Here are examples
REMOVED

Thank You Very Much
yup, buffering every 2 sec
still buffering new upload and old upload i believe that no one will continue watching the movie.
Once the video started receiving views it will be automatically transferred to fastest available SSD servers and files not receiving views will be stored in cold storage servers.
 
Last edited by a moderator:

OnlyStream

Well-Known Member
609
286
63
2019
Uploaded files 2-3 days ago has the same problem - The media could not be loaded, either because the server or network failed or because the format is not supported.

So what we do now? I should recheck my files for XX times to find errors and reupload them or you will fix it? I've lost alot of hours searching for neactive files. That's absurd.

Are those files will be fixed or they need to be reuploaded? Like i say, new files has it too.
Could you please provide me the links of the new files, let me check the reason and get it sorted.
 

qnkov

Well-Known Member
235
96
28
2018
I can't give you all links, cuz it's impossible mission. I cannot search again my files, to see which of the newest had the problem.

What i can tell you, is that 30 percent of my files are inactive cuz The media could not be loaded, either because the server or network failed or because the format is not supported.

But i can give u alot random files i can find just by passing the sidebar of my videos. And i just finished uploading nearly everything, and now this.


REMOVED

.... alot more 100+ files.

This problem will be fixed or what? What is the solution now.
 
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Universal32

Well-Known Member
77
17
8
2017
I can't give you all links, cuz it's impossible mission. I cannot search again my files, to see which of the newest had the problem.

What i can tell you, is that 30 percent of my files are inactive cuz The media could not be loaded, either because the server or network failed or because the format is not supported.

But i can give u alot random files i can find just by passing the sidebar of my videos. And i just finished uploading nearly everything, and now this.


REMOVED

.... alot more 100+ files.

This problem will be fixed or what? What is the solution now.
Dude, this is the eternal problem of 99% of the streaming platforms on this forum. Why? I do not know why. And admins don't know why, lol. This problem appears suddenly and disappears just as suddenly.
But I really hope that the admin of OnlyStream knows how to solve this problem once and for all, because I want to use this service and soon transfer more than 14k files to it.
 
Last edited by a moderator:

OnlyStream

Well-Known Member
609
286
63
2019
I can't give you all links, cuz it's impossible mission. I cannot search again my files, to see which of the newest had the problem.

What i can tell you, is that 30 percent of my files are inactive cuz The media could not be loaded, either because the server or network failed or because the format is not supported.

But i can give u alot random files i can find just by passing the sidebar of my videos. And i just finished uploading nearly everything, and now this.


REMOVED

.... alot more 100+ files.

This problem will be fixed or what? What is the solution now.
I just checked your account almost all the video are working only very few videos maybe less than 5% of you videos are not working as it is hosted on those servers which are offline right now.
 
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jin1719

Well-Known Member
54
10
8
2014
Could you please atleast minimize the zendesk chat by default? Its giving me additional unnecessary task to minimize it, everytime I refresh the browser. Please...

Thank you!!!
 

sami0m

Active Member
28
4
3
2019
Once the video started receiving views it will be automatically transferred to fastest available SSD servers and files not receiving views will be stored in cold storage servers.
New uploaded movie REMOVED
long time to start and the movies keep stopping to buffer every some seconds

i compared the same movie with another hosts
1. REMOVED
start in second without buffering

2.REMOVED
start in second without buffering

3. REMOVED
the movie start in 5 second without buffering

i am very sorry but really very difficult to continue like this
no one will watch video from your video player if you did not soon fix this issue.
i really don't want to leave onlystream i have a lot of files hosted in your host
but i'm losing a lot of traffic. 3000 traffic lose and 20000 page view.
please do something, because the most important thing for visitors the player speed.
my username is sami0m
thank you
 
Last edited by a moderator:

OnlyStream

Well-Known Member
609
286
63
2019
New uploaded movie REMOVED
long time to start and the movies keep stopping to buffer every some seconds

i compared the same movie with another hosts
1. REMOVED
start in second without buffering

2.REMOVED
start in second without buffering

3. REMOVED
the movie start in 5 second without buffering

i am very sorry but really very difficult to continue like this
no one will watch video from your video player if you did not soon fix this issue.
i really don't want to leave onlystream i have a lot of files hosted in your host
but i'm losing a lot of traffic. 3000 traffic lose and 20000 page view.
please do something, because the most important thing for visitors the player speed.
my username is sami0m
thank you
Could you please check now, videos should load faster.
 
Last edited by a moderator:
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