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MixDrop

Well-Known Member
314
155
43
2019
135
You said for new upload it is now okay coz you directed to a new server.
How come i uploaded now and it's the same error, "The media could not be loaded, either because the server or network failed or because the format is not supported."

Also, you had started deleting file corrupted, so I presumed that the server that has problem was already eliminated. How come I still have alot of existing files with the same error, "The media could not be loaded, either because the server or network failed or because the format is not supported "?
Hello,

I already test before posting so I said it is fine from my end. I check at various website that use our links and newer links also playable just fine.
If you still facing this issue, please sent details of your trouble :
- Methode of upload
- Your email at mixdrop
- Several links sample that has issue (new links not old links)

Regards,
Mixdrop

Hello mixdrop team
I did not receive my payment in my paypal account
Can you please check.
Hello,

Could you sent me your email at mixdrop via PM?
Thank you

Regards,
Mixdrop
Post automatically merged:

When there is a plus "+" in file name (url) remote upload will fail "error dowloading file"

example: Myvideo 1080p WEB-DL DD+ 5.1 x264.mkv

Can you pls fix it?
Hello,

Could you try again to see if this issue is fixed?
I sent you PM details of it.

Regards,
Mixdrop
 
Last edited:

benjie60

Member
23
5
3
2019
50
Hello,

I already test before posting so I said it is fine from my end. I check at various website that use our links and newer links also playable just fine.
If you still facing this issue, please sent details of your trouble :
- Methode of upload
- Your email at mixdrop
- Several links sample that has issue (new links not old links)

Regards,
Mixdrop



Hello,

Could you sent me your email at mixdrop via PM?
Thank you

Regards,
Mixdrop
Post automatically merged:



Hello,

Could you try again to see if this issue is fixed?
I sent you PM details of it.

Regards,
Mixdrop
I already sent email to you.
You even gave me your sample upload claiming it is okay (see attached file on my email) which shows that it is also an error.
 

MixDrop

Well-Known Member
314
155
43
2019
135
I already sent email to you.
You even gave me your sample upload claiming it is okay (see attached file on my email) which shows that it is also an error.
Hello,

I can't track your issue with your screenshot.
Sent me your email and mixdrop and several links sample to check at PM.
Thank you

Regards,
Mixdrop

Email sent
Please check
Hello,

I'll pass this to our finance dept.
Thank you

Regards,
Mixdrop
 

benjie60

Member
23
5
3
2019
50
Hello,

I can't track your issue with your screenshot.
Sent me your email and mixdrop and several links sample to check at PM.
Thank you

Regards,
Mixdrop



Hello,

I'll pass this to our finance dept.
Thank you

Regards,
Mixdrop
email already sent, please checked.
I can't do anything now.
 

ellaf

Well-Known Member
206
91
28
2020
350
@MixDrop i lost 200 files
Reason: FILE IS CORRUPTED.
is this a new reason to delete our files? I only know DUE TO COPYRIGHT and DUE TO INACTIVITY.
 

mtsDB

Well-Known Member
271
59
28
2015
250
hello @MixDrop
can i have more details about being VIP user please?
I have around of 1400 files deleted due to inactivity and most of them are not even one or two month older. Not sure vip member will resolve anything until they will resolve the problems that they are having with space right now. If I remember correctly Openload had premier feature , something similar to vip here , if you had a 2000 views per day , you're inactive file were stored unlimited time. On mixdrop you get 200 days and it's more than enough.
 

MixDrop

Well-Known Member
314
155
43
2019
135
@MixDrop i lost 200 files
Reason: FILE IS CORRUPTED.
is this a new reason to delete our files? I only know DUE TO COPYRIGHT and DUE TO INACTIVITY.
Hello,

As I mention above, we have servers failure that we managed to recovered but it can't, so we need to remove all the files. We mark that as corrupted files.
Sorry for this inconvinience

Regards,
Mixdrop

hello @MixDrop
can i have more details about being VIP user please?
@mtsDB

I sent you PM.

Short update here : we already install several servers to prevent such failure happen in the future


Regards,
Mixdrop
 

Ladyk

Well-Known Member
1,028
205
63
2010
195
Hello,

As I mention above, we have servers failure that we managed to recovered but it can't, so we need to remove all the files. We mark that as corrupted files.
Sorry for this inconvinience

Regards,
Mixdrop



@mtsDB

I sent you PM.

Short update here : we already install several servers to prevent such failure happen in the future


Regards,
Mixdrop
The option to download the backup of the converted video would be fine.
Other servers have it and avoid re-uploading it and having to convert. It saves them resources.
 

Kof98

Member
16
8
3
2020
110
Hello mixdrop team i want to check country static views
I want to see how many views from country and how many money earn froms the country.
 

flaiho

Well-Known Member
326
55
28
2013
20
first time i claim a payment. on its status says processed, but theres no money on my paypal. i should received the payment already or i must wait a lil longer?
 

MixDrop

Well-Known Member
314
155
43
2019
135
first time i claim a payment. on its status says processed, but theres no money on my paypal. i should received the payment already or i must wait a lil longer?
Hello,

Paypal payment will have to wait up to 24 hours after mark as processed.
Notify me again if until that time money hasn't arrived at your account.

Regards,
Thank you

Hello mixdrop team i want to check country static views
I want to see how many views from country and how many money earn froms the country.
Hello,

We don't have detailed view for each country yet.

Regards,
Mixdrop

The option to download the backup of the converted video would be fine.
Other servers have it and avoid re-uploading it and having to convert. It saves them resources.
Hello,

Thank you for your suggestion. Will ask my tech if this feature can be applicable at our script.

Regards,
Mixdrop
 

Ladyk

Well-Known Member
1,028
205
63
2010
195
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