1. antthenait

    antthenait Well-Known Member

    Dec 1, 2011
    1,569
    Thanks for adding the feature.

    +1
     
  2. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    New rates updated guys.. Please update us if there is any suggestions for change in country tier.

    Tier 1 = $40

    Australia, Germany, United Kingdom, United States

    Tier 2 = $30
    Austria, Canada, Denmark, Finland, France, Norway, Spain, Switzerland

    Tier 3 = $15
    Belgium, Cyprus, Czech Republic, Denmark, Greece, Hong Kong, Ireland, Japan, Mexico, New Zealand, South Africa

    Tier 4 = $8
    Rest of world.
     
    Last edited: Jan 5, 2019
  3. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    New rates updated guys, and happy new year in advance. Thank you all for support.
     
  4. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    For some users, the balance got lowered, due to the system kept that, when files deleted, balance earned from files gets deleted too. We dont know if other hosts does it or not, but were in impression that all other hosts does it. Anyhow, we would like other users feedback, major votes will counted and will change system accordingly.

    Thank you all.


    Update on this, users been affected with this, we have already compensate to their account please check your balance. Thank you. again.
     
    Last edited: Jan 5, 2019
  5. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    Hey guys, just few updates.

    Subtitle support, loading subtile from url has been added, new streaming server added.
    Openload, Streamango upload now supported.

    Thank you all for support.
     
  6. Nareta

    Nareta New Member

    Jan 12, 2019
    3
    I created an Account yesterday on IDTBOX and I would like to inform some situations that I came across on the platform.
    I think some functions of the IDTBOX.COM site are not working correctly.
    For example, in the "My Account" > "Profile Setting" I can not change the information in the "About User" field because it does not have a save button to change the new information I puted in.
    Yesterday there was able to send the profile photo and the channel cover, but today this function does not appear ... So, I can not change the layout of my channel.
    And finally, yesterday I had the vision of a field where I put the payment method and today it does not appear anymore and I was forget... there is a "Security Lock Status" field that is set like "ON" and a button "Click here Disable" that doesn't work too.
     
  7. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51

    Hi Nareta, thank you for feedback, sure we will look into it, and see if there is an issue.

    Does other users faced this issue in their profile? Please do check and update as well.

    BTW Nareta, once the security is on in your account you click on disable security and then you should have receive an email with link, then only it will unlock.

    Please check your inbox and spam folder.

    Will check and update for rest of settings.
     
  8. Nareta

    Nareta New Member

    Jan 12, 2019
    3
    Thank you for the return.
    About security button, I already clicked on "disable security" but nothing happened... I had the same problem with activation email when I created my account. I never received it (and yes, I checked on spam folder). It was someone on support who activated the account for me.
    Thanks for your help.
     
  9. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    Please try again now, once you click on "Disable security" you will get email with security code link, then only your account will be unlock.
     
  10. Nareta

    Nareta New Member

    Jan 12, 2019
    3
    it's working now.
    The account was unlocked.
    Thanks for the support.
     
  11. vedatyes

    vedatyes Well-Known Member

    Feb 22, 2010
    480
    Have sent you an email. can you check it please?
     
  12. IDTBoxOfficial

    IDTBoxOfficial Well-Known Member

    Dec 7, 2017
    51
    Sent you message please check.

    For some users dont see account balance & cant edit account details, that is because of Security lock, kindly disable security lock, to edit, and see account details.

    Thank you all for support.
     
  13. cassanova

    cassanova Well-Known Member

    Sep 23, 2017
    122
    thank you for payment idtbox (paypal)
     

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